Food Store Team Lead — Frontline Leader

Marks and Spencer; St Albans; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager in Food to lead a frontline team in delivering exceptional customer service and commercial results. This role involves coaching, leading by example, and ensuring operational excellence. Candidates should possess strong leadership and commercial skills, be resilient under pressure, and have a commitment to delivering high standards. Join to help shape the future of retail and work in an innovative environment that values inclusivity.

Benefits

Inclusive work culture

Opportunities for growth

Supportive team environment

Qualifications

• Ability to lead a team to deliver excellent customer service and KPIs.
• Good understanding of commercial, visual, operational processes and systems.
• Demonstrates flexibility and adaptability to change.

Responsibilities

• Lead and coach a team to deliver service and commercial results.
• Drive profitability and sales through effective team management.
• Deliver operational excellence while ensuring a safe store environment.

Skills

Customer service excellence

Leadership

Commercial awareness

Resilience under pressure

Communication

Job description

A leading UK retailer is seeking a Team Manager in Food to lead a frontline team in delivering exceptional customer service and commercial results. This role involves coaching, leading by example, and ensuring operational excellence. Candidates should possess strong leadership and commercial skills, be resilient under pressure, and have a commitment to delivering high standards. Join to help shape the future of retail and work in an innovative environment that values inclusivity.