Food Store Team Lead: Drive Service & Growth

Marks and Spencer; Dundee; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager for their Foods department. The candidate will drive sales and profitability while ensuring exceptional customer service. Responsibilities include recruiting and developing team talent, achieving KPIs, and delivering operational excellence. Ideal candidates will have strong leadership skills, a focus on customer satisfaction, and the ability to analyze data for performance improvement. This role is based in Dundee and offers a dynamic retail environment.

Qualifications

• Experience in leading a retail team to deliver KPIs.
• Proven ability to motivate and develop team members.
• Strong digital and operational skills.

Responsibilities

• Support the growth and profitability of the store.
• Drive profitability and sales by achieving Retail Plan targets.
• Recruit and develop talent within the team.

Skills

Team leadership

Customer service excellence

Data analysis

Job description

A leading UK retailer is seeking a Team Manager for their Foods department. The candidate will drive sales and profitability while ensuring exceptional customer service. Responsibilities include recruiting and developing team talent, achieving KPIs, and delivering operational excellence. Ideal candidates will have strong leadership skills, a focus on customer satisfaction, and the ability to analyze data for performance improvement. This role is based in Dundee and offers a dynamic retail environment.