Food Shift Lead: Lead the Floor & Deliver Great Service

Marks and Spencer; Lytham St Annes; On-site; GBP 60,000 - 80,000; Full time

Job summary

A retail leader in Lytham St Annes seeks a proactive individual to lead the fill operation. This role includes coordinating resources, ensuring a ready-to-trade salesfloor, and delivering exceptional customer service. Candidates must demonstrate strong digital capabilities, excellent communication skills, and flexibility. Responsibilities include coaching team members and maintaining high presentation standards. Join a vibrant team and help create a positive shopping environment.

Qualifications

• Must be 18 years of age or older to comply with health and safety legislation.
• Good knowledge of commercial operations and operational excellence.
• Understanding of customer assistant responsibilities and legal requirements.

Responsibilities

• Lead the fill operation ensuring a ready-to-trade salesfloor.
• Coordinate resources and operational tasks during the fill operation.
• Role model great customer service and support team performance.

Skills

Customer service

Digital capability

Excellent communication

Attention to detail

Flexibility and adaptability

Job description

A retail leader in Lytham St Annes seeks a proactive individual to lead the fill operation. This role includes coordinating resources, ensuring a ready-to-trade salesfloor, and delivering exceptional customer service. Candidates must demonstrate strong digital capabilities, excellent communication skills, and flexibility. Responsibilities include coaching team members and maintaining high presentation standards. Join a vibrant team and help create a positive shopping environment.