Food Retail Team Leader: Elevate Service & Growth

M&S; Camberley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company in Camberley is looking for a motivated team leader to drive customer service and support store profitability. The ideal candidate will have experience in leading teams, managing performance, and utilizing digital tools to enhance the shopping experience. You will ensure operational excellence while developing talent and fostering a customer-first culture within the store, offering a dynamic and collaborative work environment.

Benefits

Inclusive workplace

Opportunities for personal growth

Flexible working options

Qualifications

• Experience leading teams to meet KPIs and deliver great customer service.
• Ability to coach team members and manage performance effectively.
• Strong understanding of retail operations and visual merchandising.

Responsibilities

• Support store profitability and KPI delivery.
• Recruit and develop talent within the team.
• Ensure a safe and legal store environment.
• Deliver operational excellence and maximize product availability.

Skills

Team leadership

Customer service excellence

Analytical skills

Communication skills

Flexibility

Digital capability

Job description

A leading retail company in Camberley is looking for a motivated team leader to drive customer service and support store profitability. The ideal candidate will have experience in leading teams, managing performance, and utilizing digital tools to enhance the shopping experience. You will ensure operational excellence while developing talent and fostering a customer-first culture within the store, offering a dynamic and collaborative work environment.