Food Quality Assurance Officer

SRG; Bromsgrove; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading specialty chemical distributor in Bromsgrove is hiring a Quality Assurance Officer. This office-based role involves internal auditing, customer support, and maintaining product specifications. Ideal candidates have experience in Food Quality Assurance and a degree in Food Science. The position offers a salary between £35,000 and £45,000, with potential for career development across various sectors.

Benefits

Bonus scheme

25 days holiday + bank holidays

Pension scheme

37.5 hour working week

Qualifications

• Recent direct experience in Food Quality Assurance required.
• Proven experience leading or supporting BRC and FSA audits.
• Excellent communication skills to translate complex information.

Responsibilities

• Conduct internal audits of production facilities.
• Respond to customer queries promptly and complete required documentation.
• Handle customer complaints until resolution.
• Maintain and update product specifications.
• Conduct supplier assurance evaluations.

Skills

Food Quality Assurance

BRC and FSA audits

Communication skills

Attention to detail

Process-driven organization

Education

Degree in Food Science or related field

Job description

Title: Quality Assurance Officer - Food Ingredients

Location: Bromsgrove, Worcestershire

Salary: £35,000 - £45,000 (dependent upon experience) + benefits

Term: Permanent

SRG is exclusively partnering with a leading speciality chemical distributor in the West Midlands, who offer a wide range of innovative raw materials to manufacturers and brands across the food & beverage, nutritional, personal care and pharmaceutical markets. With a big focus on in‑house product development and manufacturing, collaboration and customer centricity, they have a well‑known reputation for success in the market.

The Quality Assurance Officer role is an office‑based role working with multiple departments including Production, Operations and Warehousing. This opportunity is well suited to a Food QA professional who wants to develop their experience into other product types and markets.

Benefits

• Bonus scheme
• 25 days holiday + bank holidays
• Pension scheme
• 37.5 hour working week Monday - Friday
• Lots of potential to develop QA experience across a multitude of sectors in a supportive and inclusive environment

Role / Description

• Internal auditing of the production facilities to ensure regulatory compliance
• Respond to customer queries promptly, with timely completion of required documentation such as customer questionnaires
• Handle customer complaints, ensuring effective management through to completion
• Maintain and update product specifications for new and existing products
• Conduct supplier assurance and risk assessment evaluations
• Infrequent travel to supplier sites globally (realistically a maximum of 5 times a year)
• Liaise with multiple internal departments to translate complex information succinctly
• Support with external regulatory audits (e.g. BRC and FSA)
• Other quality assurance tasks as required to support the team.

Requirements

• Recent direct experience in Food Quality Assurance, in either a manufacturer or food ingredients distributor
• Proven recent experience leading or supporting BRC and FSA audits
• Degree‑level qualified (or equivalent) in Food Science or a closely related subject
• An obvious passion for food science and/or the wider food industry
• Excellent communication skills, possessing the ability to translate complex information
• Organised and process‑driven with high attention to detail
• Full, clean UK driving licence