Food & Drink Assistant

Hilton Worldwide, Inc.; City of Westminster; On-site; Full time

Job summary

A leading global hospitality company is looking for a dedicated Food & Drink Assistant to join their team at a renowned London hotel. Responsibilities include taking and delivering food and drink orders while providing exemplary customer service to create memorable experiences. Ideal candidates are friendly, positive, and passionate, thriving in collaborative environments. The role offers competitive pay and extensive benefits, including career growth opportunities and discounts.

Benefits

Free and healthy meals when on duty

Career growth programs

Discounted hotel nights

High street discounts

28 days holiday, increasing to 33

Qualifications

• Passionate about food and beverage service.
• Ability to create memorable experiences for guests.
• Enjoys working in a team environment.

Responsibilities

• Take and deliver food and drink orders.
• Provide exceptional customer service.
• Contribute to a positive team atmosphere.

Skills

Exceptional customer service

Team collaboration

Positive attitude

Food & beverage knowledge

Job description

Job Number:

Food & Drink Assistant (HOT0C7L3)

Work Locations

The Waldorf Hilton, London Aldwych London WC2B 4DD

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

The hotel features 298 Guest Rooms, including 19 suites. Blending Edwardian “Du Siecle” with modern comfort. Our hotel sits in the center of London’s glitzy theatre district, just a few minutes’ walk from Covent Garden, The Royal Opera House and Trafalgar Square.

Located within the historic Waldorf Hotel in London, Homage is a restaurant that masterfully blends the elegance of classic British dining with a modern flair. Inspired by the hotel’s rich heritage, Homage offers a refined yet inviting atmosphere where each dish is crafted with precision and passion. From locally sourced ingredients to timeless recipes reimagined, every element is designed to celebrate the best of British cuisine. Perfect for both locals and visitors, Homage invites you to savor a taste of London’s history with every bite.

Salary: £12.88 an hour + service charge/tronc (Overtime fully paid)

A WORLD OF REWARDS

• Free and healthy meals when on duty
• Grow your Career!
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Modern and inclusive Team Member’s areas

You will join the Food & Beverage team in our restaurant.

You enjoy taking and delivering food and drinks orders, demonstrating exceptional levels of customer service, and creating memorable experiences for our guests and colleagues.

Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

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