Food & Beverage Operative

DoubleTree by Hilton Bristol North; Bristol; On-site; GBP 60,000 - 80,000; Part time

Job summary

A prominent hotel in Bristol is seeking a Food & Beverage Operative to deliver exceptional service and ensure a memorable guest experience. This part-time role includes responsibilities in various dining areas and requires good organizational skills, a positive attitude, and the ability to work under pressure. Ideal candidates will have excellent communication skills and a passion for hospitality. Opportunities for personal development and benefits are provided.

Benefits

Cash incentives for referrals

Meals provided during shifts

Discounted/free use of leisure facilities

Pension enrolment

Fully funded apprenticeships

Qualifications

• Must be genuinely friendly and caring.
• Enjoys working as part of a team.
• Resilient and able to multitask.

Responsibilities

• Support the team in delivering exceptional customer service.
• Communicate with kitchen and guests ensuring a smooth experience.
• Deal with guest complaints efficiently.

Skills

Passionate and willingness to learn

Good organisational / time management skills

Good command of English language

Ability to work under pressure

Job description

Job Ref: AM14755 Branch: Doubletree by Hilton Bristol North Location: Doubletree by Hilton Bristol North, Bristol Salary/Benefits: Competitive Salary Contract type: Casual Hours: Part Time Hours per week: 0 Posted date: 04/09/2025 Closing date: 06/10/2025

Overview

Would you like to work for a company that gives you:

• £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
• Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.

Rewards your hard work by offering you the below team benefits when you join us:

• Meals provided whilst on shift
• Sales incentives and initiative rewards
• Discounted / Free use of leisure facilities – “Hotel specific”
• Free Car Parking – “Hotel specific”
• Stays in our hotels at discounted prices or
• Even free stays in our hotels as one of our rewards & recognition incentives
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&C’s apply
• Annual Holidays entitlements inclusive of Bank Holidays
• Opportunity to buy additional holiday entitlements
• Pension enrolment

Does the below sound like you?

• Passionate and willingness to learn
• Positive attitude and someone who makes our guests smile
• Genuinely friendly and caring
• Enjoys working as part of a team
• Ambitious and hard working
• Good organisational / time management skills.
• Resilient, creativity, able multitask and can work under pressure
• Good command of English language to enable communication with the team
• Good communication and excellent grooming standards
• Ability to work morning, afternoon/evening, and weekends
• Deliver exceptional customer experiences all the time
• Is the Food & Beverage Assistant role for you for you, do you have you the skill set and experience to take on this role? Then what’s stopping you?

Klarent Hospitality are recruiting for a Food & Beverage Operative.

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

The Role

• Food & Beverage Operative supports their team in delivering exceptional customer service
• Your working areas may vary i.e, F&B Operative may work in the: Bar, Restaurant, Breakfast, Room Service and/or Conference and Events
• You will be the face of the outlet, communicating with the kitchen and the guests alike ensuring a smooth and memorable experience
• Welcome guests in a polite and friendly manner, consistently demonstrating great customer service
• Have a visible presence within your working area
• Ensure that all customer requests and queries are responded to promptly and effectively
• Able to learn from points of complaints to enhance future customer service
• Deal with guest complaints and reacts in a friendly and efficient manner, always ensuring guest satisfaction
• Have a good insight knowledge of hotel and the hotel’s products

Easily accessible from both the M4 and M5 motorways, DoubleTree by Hilton Bristol North offers a convenient location, just 8 miles from the city center and close to popular attractions, museums and art galleries. Business travelers will also appreciate our close proximity to many corporate clients.

You’ll feel welcome from the moment you arrive at our hotel. Step into the newly refurbished lobby and savor a DoubleTree chocolate chip cookie. Our stylish guest rooms feature modern amenities including WiFi access and 32-inch LCD TV’s. Upgrade to a Deluxe Room to enjoy extra amenities including a welcome tray, Nespresso machine, fluffy bathrobes and slippers, one-hour extended checkout and more.

Our LivingWell Health Club features a 24-hour fitness room, swimming pool, sauna, spa pool and steam room. When you’re feeling hungry, head to Brunel\'s Hat Restaurant for delicious British classics or settle into the cozy sofas in the lounge bar with a freshly brewed Starbucks coffee. 24-hour room service is also available for the ultimate convenience.

DoubleTree by Hilton Bristol North offers the ideal location for meetings, special events and weddings. Eight meeting and banquet rooms offer flexible space for events with up to 180 guests and our beautiful outdoor courtyard offers the perfect place for photographs and summer events.

Highlights

• Excellent location, easily accessible from M4 and M5 motorways and only 8 miles from Bristol’s bustling city centre
• We proudly serve Starbucks Coffee in the hotel
• Recently refurbished bedrooms with modern amenities
• Brunel\'s Hat Restaurant and Lounge Bar, and 24 hour room service
• Flexible meeting and banquet space for events and weddings with up to 180 guests
• LivingWell Health Club with fitness centre, swimming pool, sauna, spa pool and steam room

What to do around here

You’ll find plenty to do near DoubleTree by Hilton Bristol North. Explore the stunning Berkeley Castle or the historic Bristol Cathedral, or visit the wildlife at WWT Slimbridge. The bustling city center of Bristol is just 8 miles away, offering a wealth of restaurants, shops, museums, galleries and more. Shop till you drop at Cribbs Causeway or take the whole family for a day of fun at Bristol Zoo. With a bus stop right outside the hotel, you’ll have easy access to wherever you want to go.