Food & Beverage Manager

Eden Hotel Collection; Cheltenham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A top hospitality group in Cheltenham is looking for a Food & Beverage Services Manager. In this role, you will oversee all aspects of the multi-outlet operation, from fine dining to bar service, ensuring excellent guest experiences. The ideal candidate will possess strong leadership skills, excellent communication, and prior experience in a management role. This position offers generous time off, health benefits, and numerous employee perks in a collaborative working environment.

Benefits

31 days of leave, increasing to 33 with service

Monthly tips fairly shared

Discounts at 800+ retailers

Access to health & wellness plans

Cycle-to-Work and EV leasing options

Free parking and meals on duty

Qualifications

• Experience leading a team of 30+ members with proven team retention.
• Knowledge of consortia such as Pride of Britain or Small Luxury Hotels of the World.
• Comfortable in both volume-led and intimate fine dining settings.

Responsibilities

• Oversee multi-outlet operations from fine dining to bar service.
• Inspire and support the team to deliver excellent guest experiences.
• Collaborate with Exec Chef and senior team on food concepts.

Skills

Professional and knowledgeable attitude

Strong leadership skills

Excellent communication skills

Ability to work in fast-paced environments

Experience at Restaurant Manager level

Job description

We’re proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the Springboard Awards for Excellence.

What you’ll be doing?

As Food & Beverage Services Manager, you will work alongside the Restaurant and Bar teams overseeing all elements of our multi outlet operation from fine dining to bar, lounge and afternoon tea service. You will work alongside our Exec Chef and senior team to craft and design the operational delivery behind food concepts - leading by example to deliver intuitive and memorable service to all our guests.

You will inspire the team with clarity and confidence, ensuring the department is prepared and organised whilst also assisting the Managers with ensuring all guests are happy and receiving the best possible service.

What you’ll need to be a great Food & Beverage Manager?

• To be professional, knowledgeable and dedicated to delivering first class experiences to guests; high standards will be second nature to you;
• Comfortable working within a volume led environment, as well as more intimate fine dining settings;
• Experience at Restaurant Manager level within a variety of environments, bringing broad experience to the role;
• The ability to lead a team of between 30+ team members, demonstrating strong leadership skills; with proven experience of team retention;
• Excellent communication skills, and level of English – both written and spoken; with the confidence to build relationships with the wider hotel team and guests;
• To enjoy working in a fast paced environment with a ‘can do’ attitude & to love the buzz of being busy;
• Experience working within an environment within the consortia's of Pride of Britain, Relais & Chateaux or Small Luxury Hotels of the World would be ideal;

What’s in it for you?

• Generous Time Off : 31 days of leave, increasing to 33 with service.
• Monthly Tips : Fairly shared service charge / gratuities, all paid on second paydate in the month.
• Discounts & Perks : Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
• Wellbeing Centre : Access to Hello Fresh recipes, fitness videos, and financial planning tools.
• Health & Wellness Plans : Dental, vision, alternative care, and 24 / 7 GP access.
• Sustainable Commuting : Cycle-to-Work and Electric Vehicle Leasing options.
• Exclusive EHC Perks : Discounted stays, spa treatments, golf, and leisure at our properties.
• The Happy Hub : Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
• Genuine Wellbeing Support : We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
• Employee Comms : Stay connected through Eden Engage for all the latest team news.
• Grow with Eden : Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
• Family-Friendly Policies : Enhanced leave and return-to-work financial support for life’s key moments.
• Everyday Essentials : Free parking, meals on duty, uniform provided and a footwear allowance.

A Culture of Collaboration and Care

We work together to create a truly inclusive workplace, where your voice matters, and real change happens :

• Your Voice Matters : Regular surveys that valueyourinput.
• Real Action : “You said, we did”—because we listen and respond.
• Sustainability Focus : Employee champions at every hotel and HQ.

We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team.

Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.

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