Food & Beverage Attendant

StoriJob; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company in London seeks a Food & Beverage Attendant to deliver exceptional service, maintain guest enjoyment, and ensure food quality. The ideal candidate has hospitality experience, strong communication skills, and must be 18+ with the right to work in the UK. Attractive pay plus benefits including discounts, pension, and training opportunities.

Benefits

Competitive pay + service charge

50% discount on food & drinks

Company pension and sick pay

Health & wellbeing services

Training and development opportunities

Season ticket loan

Qualifications

• Experience in hospitality, customer service, or a similar role.
• Strong attention to detail and commitment to high standards.
• Must be 18+ with the right to work in the UK.

Responsibilities

• Deliver outstanding customer service with a friendly and professional approach.
• Serve food and beverages to guests.
• Handle tills and manage cash transactions accurately.
• Maintain cleanliness and follow hygiene standards.
• Work closely with colleagues to ensure smooth operations.

Skills

Hospitality experience

Customer service skills

Communication skills

Attention to detail

Team player attitude

Job description

Marble Arch, London

Full-Time | Permanent | Hourly Pay + Service Charge + Enhancements

About Us

At Metropolitan Gaming Group, we bring energy and style to the world of gaming, dining, and entertainment. With venues across the UK and Egypt—including the iconic Empire Casino and the luxurious Metropolitan Mayfair—we pride ourselves on delivering unforgettable guest experiences.

The Role

As a Food & Beverage Attendant, you’ll be at the heart of our service team, ensuring every guest enjoys exceptional hospitality. From serving food and drinks with flair to maintaining a welcoming environment, you’ll play a vital role in creating memorable moments for our customers.

What You’ll Do

• Deliver outstanding customer service with a friendly and professional approach
• Serve food and beverages to guests, ensuring quality presentation and timely delivery
• Handle tills and manage cash transactions accurately
• Maintain cleanliness: clear tables, store cutlery/glassware, and follow hygiene standards
• Work closely with colleagues to ensure smooth day-to-day operations

About You

• Experience in hospitality, customer service, or a similar role
• Excellent communication and interpersonal skills
• Strong attention to detail and commitment to high standards
• Team player with a positive, can-do attitude
• Must be 18+ with the right to work in the UK

What We Offer

• Competitive pay + service charge + midnight salary enhancement + paid overtime
• 50% discount on food & drinks at all UK venues
• Rewards platform with discounts on travel, retail, health, and more
• Company pension, sick pay & life assurance
• Health & wellbeing services, including a virtual GP & EAP helpline
• Training & development with opportunities to grow your career
• Season ticket loan & cycle-to-work scheme
• Refer-a-friend incentives

Join Us

If you’re passionate about hospitality and want to be part of an energetic, customer-focused team, apply today to become a Food & Beverage Attendant at Marble Arch