Food & Beverage Assistant

The Roseate Villa Bath; Bath; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hotel in Bath seeks a passionate F&B Assistant to join their team. The ideal candidate will provide exceptional 5-star service, with a strong focus on mixology, cocktails, and wine. Responsibilities include ensuring courteous service, accurately taking food and drink orders, and preparing the bar for breakfast service. Enjoy benefits like uniform provisions, employee recognition, and opportunities for personal development.

Benefits

Provision and laundry of uniform

Employee recognition awards

Performance review and personal development plan

Internal transfer and promotion opportunities

Preferential room rates for yourself and family & friends

Qualifications

• Proven commitment to quality in products and services.
• Ability to deliver 5-star service to guests.
• Excellent communication and interpersonal skills.

Responsibilities

• Ensure professional, friendly and courteous service.
• Take accurate food & drink orders.
• Serve guests' orders efficiently.
• Prepare the bar for breakfast service.

Skills

Exceptional service standards

Outstanding attention to detail

Mixology, cocktail and wine knowledge

Ability to build rapport

Warmth and charm

Job description

The Roseate Villa Bath occupies a quiet corner of the city, moments’ walk from the heart of the iconic Bath, a city favoured for its heritage and cultural tourism. It is located a few minutes away from attractions like the Roman Baths, Regency Crescent, Bath Abbey, Thermae Bath Spa and the Jane Austen Centre.

The Hotel encompasses two converted Victorian houses which have had a characterful legacy. It exudes a feeling of serenity in and around its grounds and offers wholehearted assistance to its guests who either seek informative excursions around the city or are simply in the mood for a nonchalant weekend getaway in the most beautiful city of Bath.

A warm welcome with tea and cakes, immaculate hospitality, humble service, attention to detail and a genuine connection with every guest makes a guest’s experience a very memorable one.

We are now looking for a full‑time F&B Assistant ready to join a young and dynamic team for our luxury upscale cocktail bar.

The ideal candidate must demonstrate genuine dedication and a commitment to consistent quality in our products and services.

What we are looking for:

We are looking for a passionate F&B Assistant who can confidently deliver exceptional, 5‑star service to guests. At the same time, our F&B Assistant will have the mixology, cocktail and wine knowledge needed to deliver an outstanding product and guest experience.

• Exceptional service standards
• Outstanding attention to detail.
• Ability to deliver warmth, charm and hospitality which will engage the guests and the team
• Real pride and passion for what you do, with the ability to build rapport and long‑term relationships with guests.
• Overall you will have a bag of personality, enthusiasm and a can‑do attitude.

Key Responsibilities:

• Ensuring a professional, friendly and courteous service to all guests.
• Delivering a warm welcome and taking food & drink orders accurately.
• Being familiar with the product offering (i.e. the menu, beverages on offer, wine list, etc).
• Serving guests’ orders efficiently and in accordance with the bar’s standard of presentation.
• Preparing the bar for tomorrow’s breakfast service and taking breakfast orders.

Package benefits:

• Provision and laundry of uniform
• Employee recognition awards
• Performance review and personal development plan
• Internal transfer and promotion opportunities
• Support in the development of your career
• Preferential room rates within the hotel group for yourself and family & friends

You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.