Food and Beverage Manager

Stamford Bridge Hotel; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A renowned hotel in London is seeking a Food and Beverage Manager to oversee daily operations, enhance guest experiences, and manage a dedicated team. This role requires strong leadership in hospitality, excellent customer service skills, and sound financial management. Candidates should have experience in 4-star environments and showcase achievements in delivery and customer satisfaction. A supportive workplace culture embraces diversity and offers comprehensive employee benefits.

Benefits

CFC Discount Platform

25 days holiday

Buy/Sell annual leave option

Company pension

Private medical insurance

Employee assistance programme

Annual travel loan

CFC membership scheme

Free eye test

Life assurance

L&D apprenticeship scheme

Qualifications

• Experience managing high-visibility hospitality projects or rebrand.
• Previous managerial role in a 4-star hotel restaurant or similar.
• Strong customer service experience with a confident demeanor.
• Excellent communication and organisation skills to manage multiple tasks.
• Proven achievements in budgeting and KPI delivery.

Responsibilities

• Manage daily Front of House and Kitchen operations.
• Assist in business plan development and identify revenue opportunities.
• Provide operational support for event bookings and resource planning.
• Recruit and train staff, ensuring high adherence to service standards.
• Manage financial records, supplier relationships, and stock control.

Skills

Change Management

Leadership

Customer Service

Communication Skills

Commercial Acumen

Job description

Stamford Bridge Hotel is seeking a charming and engaging Food and Beverage Manager with a passion for service excellence.

The Food and Beverage Manager will be responsible for:

• Daily Operations: Manage the daily operations of Front of House and Kitchen teams, oversee restaurant service, and provide catering updates in hotel operations meetings.
• Business Development: Assist in developing business plans, identify commercial opportunities, and seek innovative ways to enhance guest experience and maximize income.
• Event Support: Offer operational support to the Events Team, manage event bookings and resource allocation through planning and rotas.
• Team Management: Recruit, train, mentor, and lead Front of House and Back of House staff, ensuring adherence to company standards and motivation for customer‑focused service.
• Service Standards: Develop and maintain guest service standards, train the team in service delivery, and address non‑compliance issues.
• Financial Management: Manage supplier relationships, oversee stock control and pricing, support financial performance, and maintain financial and administrative records.

To be successful in the role of Food and Beverage Manager we require:

• Change Management: Experience of rebrand or new openings is highly desirable for this high‑visibility project.
• Leadership: Managerial experience in hospitality and 4-star hotel restaurants, with preferred experience in a Rosette environment.
• Customer Centricity: Strong customer service skills, confident and courteous manner, with experience handling complaints and requests.
• Excellent Communication and Organisation: Clear and concise communication, outstanding organisational skills, and ability to multitask and troubleshoot.
• Commercial Acumen: Demonstrable achievements in budget delivery and KPI achievement.

Benefits

• Blue Hub – CFC Discount Platform
• 25 days Holiday (not including BH)
• Buy / Sell Annual Leave Option
• Company Pension
• Private Medical Insurance – Tax Subsidiary
• Employee Assistance Programme
• Annual Travel Loan
• CFC Membership Scheme
• Free Eye Test
• Life Assurance x 4 basic salary
• L&D Apprenticeship Scheme (if applicable)

About Us

Stamford Bridge Hotel London is operated by The Ascott Limited, situated within the grounds of Chelsea Football Club (CFC), offering a unique experience for football fans and non‑football fans alike.

The Hotel features seven categories of rooms, accommodating up to for guests per room. All rooms offer Wi‑Fi, private bathrooms, and 24/7 room service, ensuring a comfortable and convenient stay.

At Chelsea Football Club and The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.

Employer: The Hotel at Chelsea Limited

Trading as: Stamford Bridge Hotel London managed by The Ascott Limited

www.chelseafc.com www.discoverasr.com