Food and Beverage Manager

F&B (Restaurant) - SBH; Greater London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading hotel in Greater London is looking for a passionate Food and Beverage Manager to oversee daily operations, manage a team, and enhance the guest experience. The ideal candidate will have managerial experience in hospitality, strong leadership skills, and a customer-centric attitude. Benefits include generous holiday, private medical insurance, and a company pension. This is an excellent opportunity to contribute to a vibrant team in a unique hotel environment.

Benefits

CFC Discount Platform

25 days Holiday

Company Pension

Private Medical Insurance

Employee Assistance Programme

Annual Travel Loan

Free Eye Test

Life Assurance

Qualifications

• Managerial experience in hospitality and 4-star hotel restaurants is preferred.
• Strong customer service skills with experience handling complaints.
• Outstanding organizational skills and ability to multitask.

Responsibilities

• Manage daily operations of Front of House and Kitchen teams.
• Assist in developing business plans and identifying commercial opportunities.
• Offer operational support to event bookings and resource allocation.
• Recruit, train, and mentor Front of House and Back of House staff.
• Develop and maintain guest service standards.

Skills

Change Management

Leadership

Customer Centric

Excellent Communicator

Commercial Acumen

Job description

Stamford Bridge Hotel is seeking a charming and engaging Food and Beverage Manager with a passion for service excellence.

Responsibilities

• Daily Operations: Manage the daily operations of Front of House and Kitchen teams, oversee restaurant service, and provide catering updates in hotel operations meetings.
• Business Development: Assist in developing business plans, identify commercial opportunities, and seek innovative ways to enhance guest experience and maximize income.
• Event Support: Offer operational support to the Events Team, manage event bookings and resource allocation through planning and rotas.
• Team Management: Recruit, train, mentor, and lead Front of House and Back of House staff, ensuring adherence to company standards and motivation for customer‑focused service.
• Service Standards: Develop and maintain guest service standards, train the team in service delivery, and address non‑compliance issues.
• Financial Management: Manage supplier relationships, oversee stock control and pricing, support financial performance, and maintain financial and administrative records.

Requirements

• Change Management: Experience of rebrand or new openings is highly desirable for this high‑visibility project.
• Leadership: Managerial experience in hospitality and 4‑star hotel restaurants, with preferred experience in a Rosette environment.
• Customer Centric: Strong customer service skills, confident and courteous manner, with experience handling complaints and requests.
• Excellent Communicator and Organizer: Clear and concise communication, outstanding organizational skills, and ability to multitask and troubleshoot.
• Commercial Acumen: Demonstrable achievements in budget delivery and KPI achievement.

Benefits

• Blue Hub – CFC Discount Platform
• 25 days Holiday (not including BH)
• Buy/Sell Annual Leave Option
• Company Pension
• Private Medical Insurance – Tax Subsidiary
• Employee Assistance Programme
• Annual Travel Loan
• CFC Membership Scheme
• Free Eye Test
• Life Assurance x 4 basic salary
• L&D Apprenticeship Scheme (if applicable)

About Us: Stamford Bridge Hotel London is operated by The Ascott Limited, situated within the grounds of Chelsea Football Club (CFC), offering a unique experience for football fans and non‑football fans alike. The Hotel features seven categories of rooms, accommodating up to for guests per room. All rooms offer Wi‑Fi, Private Bathrooms, and 24/7 room service, ensuring a comfortable and convenient stay.

At Chelsea Football Club and The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.

Employer: The Hotel at Chelsea Limited
Trading as: Stamford Bridge Hotel London managed by The Ascott Limited