Food and Beverage Attendant

Threadneedles Hotel; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A distinguished five-star boutique hotel in London is seeking a Food and Beverage Attendant to enhance guest experiences. The role involves providing excellent service during meals, taking orders, and ensuring customer satisfaction. Ideal candidates should have outstanding customer service skills, be punctual, and work well in a team. This is a fantastic opportunity to join a supportive team, offering perks such as service charge benefits, generous holiday allowance, and learning opportunities.

Benefits

Service Charge benefits

Incentive Payments

Referral Bonus

Generous Holiday Allowance

Career Investment and progression

Learning and Development

Health and Wellbeing support

Healthcare Package

Discounted room nights

Exclusive YTL Perks

Qualifications

• Natural with customers, capable of making them feel welcome.
• Maintains an exceptional standard of personal presentation.
• Efficient in delivering food and drinks with a friendly demeanor.

Responsibilities

• Welcoming customers and providing drinks.
• Taking food orders and delivering food.
• Ensuring a friendly and engaging dining experience.

Skills

Excellent customer service skills

Punctual and reliable

Positive can-do attitude

Teamwork

Job description

Job Details The Role of a Food and Beverage Attendant

As a Food and Beverage Attendant, you will be responsible for looking after our customers as they enjoy their breakfast, afternoon tea, drinks and dining experience with us. Duties will include an initial welcome, providing drinks, taking food orders, and delivering their food in a professional, friendly, and engaging way.

You will be a natural with customers, have excellent customer service skills, be efficient and possess an exceptional standard of personal presentation. You will be punctual and reliable with a positive can-do attitude and enjoy working as a team.

Threadneedles Hotel, Autograph Collectionis a distinguished five-star boutique hotel located in the heart of the City of London. Housed in a former Victorian bank, this 74-bedroom property combines historic charm with modern luxury. Perfectly situated just moments from Bank Tube Station, Threadneedles offers unparalleled convenience for both business and leisure travellers.

Our Culture At Threadneedles Hotel, we are committed to delivering exceptional service and creating unforgettable experiences for our guests. Our team values authenticity, attention to detail, and a passion for hospitality. We foster a culture of teamwork, respect, and excellence, ensuring that every guest feels welcomed and cared for. Join Our Team and Enjoy These Amazing Benefits! Service Charge : Benefit from a share of the service charge, boosting your earnings.

Incentive Payments : Earn additional payments for exceptional service, recognizing your outstanding contributions.

Referral Bonus : Earn a £ referral fee when you recommend someone to work with us.

Generous Holiday Allowance increase with length of service : Start with 5.6 weeks, increasing by one week with 5 years’ service (including bank holidays).

Recognition Programs : We celebrate positive contributions that align with our company values.

Career Investment : Grow with our Hospitality Apprentice programs and career progression plans.

Learning and Development : Access our Digital Learning platform and various courses to enhance your knowledge and skills.

Financial Wellbeing : Enjoy lifestyle savings and discounts from over 1, retailers.

Health and Wellbeing : Benefit from our interactive health and wellbeing platform and Employee Assistance Program.

Healthcare Package : Take advantage of our Health Care cash plan benefits, including 24-hour access to a GP.

Future Planning : Secure your future with our Pension scheme.

Enjoy discounted room nights worldwide : through Marriott’s Explorer program for yourself, family and friends

Exclusive YTL Perks : Receive complimentary passes to the Thermae Bath Spa. About YTL Hotels

YTL Hotels is a renowned hospitality brand committed to creating unique and memorable experiences for guests around the world. With a diverse portfolio of luxury hotels, resorts, and bespoke properties, YTL Hotels offers unparalleled service and exceptional accommodations.

Our Philosophy

At YTL Hotels, our brand promise of "Treasured Places, Treasured Moments" reflects our dedication to providing guests with unforgettable experiences. We believe in transcending traditional notions of luxury by focusing on creating meaningful and enriching journeys for our guests.

Join us and be part of a team that values your growth, wellbeing, and contributions. Apply today and start enjoying these fantastic benefits! Only those eligible to work in the UK or have a valid UK work permit / visa will be considered for the above position.