Food and Beverage Assistant

Amberley Castle - Restaurant; Amberley; On-site; GBP 10,000 - 40,000; Full time

Job summary

A luxury hotel in England is seeking a full-time Food & Beverage Assistant to join their team. The role requires a positive attitude and willingness to learn, as no experience is necessary. You will work closely with both front and back of house, ensuring guests have memorable experiences. The position offers a competitive salary of £12.21 per hour plus service charges, with live-in accommodation available and numerous employee perks including discounts and a supportive work environment.

Benefits

Live in accommodation available

Retail and hospitality perks through Perkbox

25% off food & beverage across hotels

Free meals when on duty

Employee Assistance Programme for support

Opportunities for progression and internal promotions

Milestone awards including special gifts

Qualifications

• No prior experience required; focus on personality and attitude.
• Ability to work closely with both front and back of house teams.
• Willingness to learn about the menu and assist guests.

Responsibilities

• Ensure guests have memorable experiences.
• Build close relationships with colleagues.
• Assist across departments as needed.

Skills

Personality and positive attitude

Teamwork

Flexibility

Job description

Location

Located in the picturesque village of Amberley in the beautiful West Sussex countryside, Amberley Castle is a unique luxury hotel steeped in over 900 years of history. With 4 AA red stars, 3 AA rosettes, and a member of Relais & Châteaux, Amberley Castle gives our team the chance to work in a castle with quality and style. The hotel may also offer off‑site staff accommodation in our two staff houses within walking distance to the hotel, to help our newest members relocate and settle into life at the hotel and local area in comfort.

As a Food & Beverage Assistant you will work closely with both the front of house and back of house team, to ensure our guests not only have a wonderful time, but also make memories to last a lifetime.

We welcome applications from candidates with no experience, as this role is all about personality and attitude – we can teach you the rest.

Check out some of the key points about the role:

• We serve a lot of yummy dishes, so we ask that you get to know the menu, that way you can advise our guests if they ask for help.
• You spend a lot of your life at work, meaning often your colleagues’ become friends, and we encourage that. We want our employees to build close relationships across all teams.
• Ensuring all our guests have a memorable experience.
• We are one team, so we will all muck in from time to time, helping each other across departments.

Work/life, or as it should be called life/work balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.

To say thank you, we have many perks:

• The role is a full time position with a 40‑hour contract, £12.21 per hour with approximately £400 / £500 service which is added to your salary at the end of the month.
• Live in accommodation is available within 5 minutes walking distance of the hotel.
• Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
• Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
• We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
• We sustain you physically too, meals when you are on duty are free.
• To be the best version of yourself, we encourage our teams to be curious. Everyone can learn and develop – our development pathways are unique to us and are the best in the business.
• We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
• We like to say a special thank you for every year you are with us – our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.