FOH Team Member

Slim Chickens; Swindon; On-site; GBP 23,000 - 28,000; Full time

Job summary

A renowned restaurant chain in Swindon is seeking a Front of House Team Member. In this role, you will provide exceptional customer service, manage guest orders, and ensure a positive dining experience. Strong communication skills and teamwork are essential. Join our energetic team and enjoy generous employee benefits, including flexible working hours and career advancement opportunities.

Benefits

50% colleague discount

Exclusive discounts through BRG Spark App

Healthcare Cashplan

Flexible working options

Referral rewards

Qualifications

• Providing excellent customer service and addressing guest inquiries promptly.
• Strong communication and interpersonal skills are required.
• Ability to work well in a team and contribute positively.

Responsibilities

• Taking orders accurately at the counter or via table service.
• Ensuring every guest has a positive dining experience.
• Collaborating with kitchen and team members for smooth service.

Skills

Customer service

Communication skills

Teamwork

Attention to detail

Multitasking

Job description

Overview

At Slim Chickens, Southern‑inspired flavours meet a modern, energetic vibe. We’re on a mission to serve up the best chicken around and to deliver an unforgettable dining experience. If you’re ready to step up, lead a team, and have fun while doing it, Slim Chickens is where you need to be.

Are you passionate about providing exceptional customer service and creating memorable dining experiences? Do you love working in a fast‑paced, energetic environment? Join our growing team as a Front of House Team Member and help us make chicken history together!

Responsibilities

• Taking orders accurately and efficiently at the counter or through table service
• Ensuring that every guest has a positive and memorable dining experience
• Delivering food and drinks to guests with a smile and ensuring everything is to their satisfaction
• Assisting with seating arrangements and maintaining a clean, organised dining area
• Handling payments and ensuring accuracy in all transactions
• Collaborating with the kitchen and other team members to ensure smooth service

Qualifications

• Providing excellent customer service and addressing any guest inquiries or concerns promptly
• Strong communication and interpersonal skills
• Ability to work well in a team and contribute to a positive work environment
• Attention to detail and ability to multitask in a fast‑paced setting
• Flexibility to work various shifts, including weekends and bank holidays
• Previous experience in a customer‑facing role is a plus, but not required – enthusiasm and a willingness to learn are what matter most!

Benefits

• Generous Colleague Discount: 50% off your total bill for you and 5 friends across all of our Brands; 20% off at Carluccio’s retail gift shop & deli (in store and online)
• Exclusive Discounts: Access special offers and discounts at thousands of online and high‑street retailers, restaurants, entertainment, gifting, gym membership and many more through our BRG Spark App
• Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre
• Access Your Pay Anytime: With our partner Wagestream, you can tap into your earnings whenever you need them
• Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP)
• Referral Rewards: Earn bonuses by referring your friends to join our team
• Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio
• Flexible Working: Find a work‑life balance with flexible scheduling options

About the Team

We are part of Boparan Restaurant Group (BRG), a growing hospitality group committed to becoming the best restaurant group in everything we do. Our core values are Honest, Hardworking, Hungry, and Heart – acting with integrity, giving our best, striving for growth, and caring deeply about our people, guests, and communities.

Why You’ll Love It Here

Slim Chickens has been named a Sunday Times Best Big Company to work for 2025, offering endless opportunities to develop, grow, and learn new skills while working alongside some of the best colleagues in hospitality.