FOH Team Member

Tomahawk Steakhouse MetroCentre; Gateshead; On-site; GBP 20,000 - 24,000; Full time

Job summary

A premium steakhouse located in Gateshead is looking for enthusiastic servers who are passionate about food. As a member of the team, you'll ensure a top-notch customer experience and meet high service standards. With opportunities for training and career progression, this role is ideal for those who are ambitious and eager to learn. Enjoy benefits like staff discounts, annual parties, and meal provisions while being part of a dedicated team.

Benefits

Staff discount

Annual Staff Party

Gratuities

Career Progression opportunities

On duty Meals

Staff Incentives and Bonuses

Qualifications

• Progressive background with longevity in job roles.
• Ambitious with a desire to improve oneself.
• Confident, well-presented, and positive attitude.
• Ability to run sections and learn multiple roles.
• Approachable and calm under pressure.

Responsibilities

• Run a section to the highest standards.
• Ensure customer experience meets Tomahawk Standards.
• Adhere to health and safety requirements.
• Possess strong food and beverage knowledge.
• Handle cash precisely.

Skills

Customer service

Food and beverage knowledge

Cash handling skills

Job description

The perfect dining experience at Tomahawk starts a long time before our steaks hit the plate. It starts with a great team who understand the product, the origins of our fresh quality ingredients and locally sourced beef, as week as the Himalayan salt drying process that makes our steaks so is sanely delicious.

Tomahawk are looking for outstanding individuals who are as enthusiastic about food as we are, who are happy to learn and strive to improve not only customer service but themselves. There are plenty of opportunities to train in all aspects of service, from in-house kitchen training to Sommelier and front of house.

Tomahawk serves only the best, so we want only the best to join us. We are passionate about our staff as we are our steaks because after all, the ultimate customer experience is what money cant buy. If you feel you can rise to the occasion then join the herd at Team Tomahawk, the ultimate steakhouse for authentic meat connoisseur.

Server/Waiter/Waitress

Key responsibilities

• Running a section and to the highest of standards.
• Ensuring the customer experience is at the Tomahawk Standard.
• Adhere to H&S & food Safety requirements outlined in the staff handbook.
• Posses a strong knowledge of the food and beverage industry.
• Precise cash handling skills.

About You

• Have a progressive background with longevity in your job role.
• Be ambitious & have a desire to push your capabilities to the limit
• Confident and well presented with a positive, ‘can do’ attitude
• Confident in running your section & want the desire to learn all sections
• Approachable, calm under pressure & go above and beyond to help your team
• Career driven, ambitious & have an obsession with all things food and drink

Benefits

• Staff discount
• Annual Staff Party
• Gratuities
• Career Progression opportunities
• On duty Meals
• Staff Incentives and Bonuses

Compensation: Minimum Wage