Floor Lead: Customer Experience & Sales Coach

Hollister Co. Stores; Leeds; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading retail company is seeking a Key Lead to ensure an exceptional in-store customer experience. The role involves acting as a Floor Supervisor, providing coaching to staff, and driving store performance. Applicants should possess a high school diploma and at least one year of retail experience. The position includes responsibilities like managing daily operations and ensuring effective customer service, with opportunities for career advancement and additional perks.

Benefits

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Qualifications

• Preferred 1 year of retail experience.
• No supervisory/managerial experience is required.

Responsibilities

• Responsible for ensuring all customers receive quality in-store experience.
• Act as the Floor Supervisor providing guidance to staff.
• Drive store performance through customer experience.

Skills

Customer Focus

Communication

Interpersonal Interaction

Adaptability/Flexibility

Multi-Tasking

Education

High School Diploma / G.E.D. equivalent

Job description

A leading retail company is seeking a Key Lead to ensure an exceptional in-store customer experience. The role involves acting as a Floor Supervisor, providing coaching to staff, and driving store performance. Applicants should possess a high school diploma and at least one year of retail experience. The position includes responsibilities like managing daily operations and ensuring effective customer service, with opportunities for career advancement and additional perks.