Floor Captain

Sodexo; Hartford; On-site; GBP 30,000 - 36,000; Full time

Job summary

A global service provider in Connecticut is seeking a Floor Captain to enhance services at a corporate site. This role involves assisting clients and maintaining a welcoming environment while ensuring operational excellence. Candidates should have strong interpersonal skills, a proactive attitude, and excellent organizational abilities. The position offers a competitive annual salary of £30,649 and a range of employee benefits including access to a gym, career development opportunities, and comprehensive wellness support.

Benefits

Free gym access

Career development opportunities

Sodexo employee benefits package

Employee Assistance Programme

Access to a 24-hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan membership

Learning and development tools

Bike to Work Scheme

Qualifications

• Excellent interpersonal and communication skills.
• Proactive and energetic attitude.
• Strong organisational abilities and attention to detail.
• Previous client-facing experience is a plus.

Responsibilities

• Assist employees, clients, and visitors with warmth.
• Maintain a tidy environment in common areas.
• Respond promptly to service requests from clients.
• Ensure compliance with Health & Safety practices.
• Collaborate with internal teams for workplace experience.

Skills

Interpersonal skills

Communication skills

Organisational abilities

Attention to detail

Positive attitude

Proactive approach

Job description

Job Overview

Floor Captain - CB2 8DU. Operational excellence begins with you. At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating quality experiences for our clients, customers, and employees. Build a name with big‑name businesses. As a Floor Captain with Sodexo, you’ll enhance the services of our vibrant corporate site, offering a helping hand to ensure flawless facilities operations and keep things running smoothly.

Responsibilities

• Be a friendly face, assisting employees, clients, and visitors with warmth and professionalism.
• Maintain a tidy and inviting environment across areas such as meeting rooms, communal kitchen/coffee areas, mail room and lobbies.
• Respond promptly to incoming service requests from clients and colleagues.
• Keep our teams safe by having a close eye on Health & Safety practices, reporting issues as required.
• Collaborate with internal teams to support a seamless workplace experience.
• Previous experience in a similar client‑facing role is a plus, but excellent interpersonal and communication skills are the key.
• A positive, energetic and proactive attitude.
• Strong organisational abilities and attention to detail.

Qualifications

• Excellent interpersonal and communication skills.
• Proactive and energetic attitude.
• Strong organisational abilities and attention to detail.
• Previous client‑facing experience is a plus.

Compensation & Benefits

• Annual salary: £30,649 per year (estimated). Full time.
• Hourly rate: £14.23 per hour.
• Full Time, 40 hours per week.
• Monday – Friday, shifts varying: 07:00 – 15:30; 08:30 – 17:00; 10:30 – 19:00.
• Site Specific Benefits – free gym.
• Opportunities for career development.
• Plus Sodexo employee benefits package.

Benefits

• Unlimited access to an online platform offering wellbeing support.
• Extensive Employee Assistance Programme (law, finance, work or personal issues).
• Access to a 24‑hr virtual GP Service.
• Sodexo Discounts Scheme – deals 24/7 across big‑brand retailers.
• Pension Plan membership.
• Learning and development tools.
• Bike to Work Scheme.
• Sodexo UK and Ireland’s enhanced benefits and leave policies.

Why Sodexo?

Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way.

About Sodexo

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through a unique combination of On‑Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.