Flexible QA Auditor – Social Care & Safeguards (6m)

Honeycomb Group; Stoke-on-Trent; On-site; GBP 33,000; Full time

Job summary

A regional support charity is seeking a Quality Assurance Officer in Stoke-on-Trent, paying £33,000 a year. This role is vital for ensuring that support services meet regulatory and quality standards across various brands including homelessness and domestic abuse support. Responsibilities include conducting audits, presenting data to teams, and collaborating with staff to enhance service quality. Ideal candidates will have a strong background in quality assurance within the housing or support sectors, with excellent communication and analytical skills.

Qualifications

• Experience in quality, compliance, or operational roles within support settings.
• Strong understanding of risk management and health & safety.
• Must be prepared to travel to various schemes.

Responsibilities

• Conduct quality audits and service reviews.
• Present KPIs and feedback to operational teams.
• Collaborate with staff to identify areas for improvement.

Skills

Quality assurance experience

Strong communication skills

Data analysis

Understanding of safeguarding principles

Tools

Microsoft Office

CRMs

Job description

A regional support charity is seeking a Quality Assurance Officer in Stoke-on-Trent, paying £33,000 a year. This role is vital for ensuring that support services meet regulatory and quality standards across various brands including homelessness and domestic abuse support. Responsibilities include conducting audits, presenting data to teams, and collaborating with staff to enhance service quality. Ideal candidates will have a strong background in quality assurance within the housing or support sectors, with excellent communication and analytical skills.