Fleet Service Advisor — Flexible Shifts & Customer Focus

Octane Recruitment Ltd; Morton CP; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading recruitment agency in the UK is seeking a Fleet Service Advisor to join their contact centre. The role involves delivering excellent customer service, managing fleet-related enquiries, and coordinating with suppliers. Ideal candidates will have previous experience in a similar role, strong communication skills, and proficiency in Microsoft Excel. This position offers a salary of £28,000 with excellent benefits and career progression opportunities.

Benefits

Pension scheme enrolment

Healthcare scheme

Cycle to work scheme

Recruitment incentive awards

Increased holiday entitlement with service

Free onsite parking

Qualifications

• Previous experience as a Fleet Service Advisor, Contact Centre Advisor, or in a customer service role.
• Flexible and professional approach to work.
• Willingness to work alternate shifts or occasional weekends when required.

Responsibilities

• Deliver excellent customer service as the first point of contact for all fleet-related enquiries.
• Handle inbound and outbound calls, emails, and online requests promptly and professionally.
• Manage emergency breakdowns, general defects, and compliance events.

Skills

Excellent communication skills

Organisational skills

Strong IT knowledge

Ability to prioritise

Professionalism

Tools

Microsoft Excel

Job description

A leading recruitment agency in the UK is seeking a Fleet Service Advisor to join their contact centre. The role involves delivering excellent customer service, managing fleet-related enquiries, and coordinating with suppliers. Ideal candidates will have previous experience in a similar role, strong communication skills, and proficiency in Microsoft Excel. This position offers a salary of £28,000 with excellent benefits and career progression opportunities.