First Aid Team Leader - Lead Care & Incident Response

Merlin Entertainments Group; Ewell; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading entertainment company in the UK is looking for a Team Leader to manage the First Aid team at their resort. Responsibilities include overseeing daily operations to ensure safety and service quality, managing the team, and implementing health and safety standards. Applicants should have a Level 3 First Aid qualification and previous experience in leadership roles, ideally in emergency response. This role offers competitive pay, benefits, and opportunities for ongoing development.

Benefits

28 days holiday including bank holidays

'Enjoy the Ride' Merlin Annual Passes

Merlin Magic Pass

Company bonus

Private pension scheme

40% discount online off LEGO

25% discount in on-site retail shops and restaurants

Ongoing training and development opportunities

Qualifications

• Experience managing a first aid or emergency response team.
• Ability to train and develop staff effectively.
• Experience working with children.

Responsibilities

• Oversee daily operations of First Aid department.
• Lead and support the First Aid team.
• Manage budgets and operational improvements.
• Act as Duty Manager during resort operations.

Skills

Leadership in emergency response

Team management

Incident response

Health and safety compliance

Education

Level 3 First Aid at Work qualification

Extended First Response Qualifications (e.g. FREC3)

Job description

A leading entertainment company in the UK is looking for a Team Leader to manage the First Aid team at their resort. Responsibilities include overseeing daily operations to ensure safety and service quality, managing the team, and implementing health and safety standards. Applicants should have a Level 3 First Aid qualification and previous experience in leadership roles, ideally in emergency response. This role offers competitive pay, benefits, and opportunities for ongoing development.