Fire Systems Service Engineer

FAFS Fire & Security; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A specialized fire and security firm is seeking a Service Engineer to cover the London region. The role involves routine servicing of fire alarm systems, effective communication with customers regarding system status, and management of equipment stock. Applicants should have a minimum of 3 years of experience in a similar role and a comprehensive understanding of fire alarm issues. The position offers a fully equipped company vehicle, a pension plan, and various employee benefits including paid holidays and a referral scheme.

Benefits

Fully equipped company vehicle

Royal London Pension

Life Assurance 4x Salary

22 days Paid Holidays plus Bank Holidays

Additional holiday day for each year of service

Mental Health & Well-being Scheme

Employee Recognition Scheme

Development opportunities

Qualifications

• Minimum of 3 years experience in a similar role.
• Comprehensive understanding of fire alarm problems and solutions.
• Ability to recommend improvements to practices and processes.

Responsibilities

• Carry out scheduled routine servicing in a timely and efficient manner.
• Communicate effectively with customers regarding system status.
• Manage and secure equipment stock efficiently.

Skills

Experience in Fire Alarm Systems

Electrical Safety Training

Communication Skills

Education

Full and detailed understanding of BS5839 Part 1

Manufacturers training in fire alarm equipment

Tools

Siemens Fire Alarm Systems

Gent Fire Alarm Systems

Job description

Service Engineer - London & Surrounding Regions

FAFS Fire & Security specialise in designing, installing, commissioning and servicing automatic Fire Detection, Protection and Alarm Systems in and around Greater London. We are currently looking to appoint a new Service Engineer specifically covering the London region.

Service Engineer Responsibilities

Carry out scheduled routine servicing in a timely, efficient, and cost‑effective manner in line with our Company’s quality standards. Carry out all other necessary works required at customer premises in accordance with our Company’s quality standards. Support the rota schedule as required to maintain a reliable and responsive out‑of‑hours service for our customers. Effectively communicate with our customers to ensure a good understanding of system and site status, particularly system defects that affect its correct function. Indicate to our client’s customers any Fire Safety information relevant to the site. Plan own work, including routine service/maintenance visits, emergency call‑out requirements and remedial repairs and minor additions to existing installations in line with service administration guidance. Ensure legible and timely completion of our clients’ paperwork as required. Be responsible for the management and security of own equipment stock in an efficient and economical manner by determining stock levels in relation to work activities and ordering stock items as and when appropriate. Operate in accordance with our client’s requirements, Company and customer’s quality standards and health and safety requirements. Discuss and recommend suggestions for system/service improvement with Line Manager.

Qualifications

• Minimum of 3 years experience in a like‑for‑like or similar role.
• Full and detailed understanding of BS5839 Part 1.
• Comprehensive understanding of the causes and cures of fire alarm problems, including an ability to recommend changes to practices and processes that may cause false alarms as well as changes to the fire detection, alarm systems.
• Basic Electrical Safety training (ECA).
• Manufacturers training in all other equipment required. This may include VESDA, Radio and Fire Suppression and will be decided by the Line Manager based on regional needs Standards BS7671 (if involved in installation work) BS5839 Part 1 BS6266 where required.
• To operate business procedures within the framework of BN EN ISO 9001:2000.
• Preferred knowledge and capabilities on working on manufacturers Siemens and Gent analogue Fire alarm systems.

How We Attract, Reward & Retain Our Employees

• Fully equipped company vehicle.
• Royal London Pension.
• Life Assurance 4x Salary.
• 22 days Paid Holidays plus Bank Holidays.
• Additional holiday day for each full year of completed service (up to 25 days).
• Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals.
• Mental Health & Well‑being Scheme.
• Employee Recognition Scheme.
• Development and progression opportunities.

Equal Opportunities

We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

Right to Work

Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Our Business Include

1. FAFS Fire & Security - fafsfireandsecurity.com
2. Marlowe Kitchen Fire Suppression - marlowefireandsecurity.com
3. Alarm Communications - acl.uk.com
4. Clymac - clymac.co.uk
5. Morgan Fire Protection - morganfire.co.uk
6. Marlowe Smoke Control - marlowe-aov.co.uk
7. Marlowe Fire & Security - marlowefireandsecurity.com