Fire Alarm Service Engineer

SER Limited; Liverpool; On-site; GBP 36,000 - 42,000; Full time

Job summary

A fire and security services provider in Liverpool is seeking an experienced Fire Alarm Engineer to focus on servicing and maintaining fire alarm systems in commercial settings. This role offers a supportive, trust-based work culture where engineers manage their own schedules. The ideal candidate will have strong fault-finding skills and excellent customer service abilities. Employees enjoy competitive pay, overtime options, and ongoing training opportunities.

Benefits

21 days holiday plus bank holidays

Bonus and incentives

Training and progression

Sick pay

Qualifications

• Experience servicing and maintaining fire alarm systems is required.
• Knowledge of Advanced and Kentec panels is preferred.
• Strong fault‑finding ability is essential.

Responsibilities

• Service and maintain fire alarm systems.
• Perform fault finding and repairs.
• Complete job sheets and reports accurately.
• Interact professionally with clients on site.

Skills

Experience servicing and maintaining fire alarm systems

Strong fault‑finding ability

Good customer‑facing and communication skills

Knowledge of Advanced and Kentec panels

Comfortable working independently

Job description

Fire Alarm Engineer

Service, Maintenance & Small Works

Chester/Liverpool

£36,000 - £42,000 DOE.

Door to door travel, 21 days holiday plus bank holidays (goes up with each year served), bonus and incentives, training and progression, sick pay.

The Role

An established, NSI Gold accredited fire and security business is looking for an experienced Fire Engineer to join its service and maintenance team. This is a field-based role focused on servicing, maintaining and carrying out small works on commercial sites, primarily large retail environments. Engineers are trusted to manage their own diaries and workloads, with a supportive and hands‑on management team that regularly meets engineers on site and in person. Installation works are handled by a separate install team, allowing you to focus on service and maintenance.

Key Responsibilities

• Service and maintain fire alarm systems
• Fault finding and repairs
• Small works and minor system alterations
• Working to current fire safety standards and regulations
• Completing job sheets and reports accurately
• Professional interaction with clients on site

Systems Worked On

• Advanced
• Kentec

Working Hours

Monday to Friday – 8:30am to 5:00pm

Overtime

• Weekdays & Saturdays: Time and a Half
• Sundays: Double Time
• Overtime is available but not excessive

What This Role Offers

• Trust‑based working culture
• Freedom to manage your own diary
• Supportive and approachable management
• Regular face‑to‑face catch‑ups with management and other engineers
• Long‑term, stable contracts with national clients
• Clear separation between install and service work

What We’re Looking For

• Experience servicing and maintaining fire alarm systems
• Knowledge of Advanced and Kentec panels (preferred)
• Strong fault‑finding ability
• Comfortable working independently
• Good customer‑facing and communication skills
• Full UK driving licence

How to Apply

If you’re an experienced Fire Alarm Service Engineer with a passion for making a real difference, we’d love to hear from you. To apply, simply submit your CV or call Courtney Gilgunn for more information.