Finance Business Partner Personalisation

Tesco; Welwyn Garden City; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading UK retailer is seeking a Finance Business Partner for Personalisation to support initiatives across Marketing and Loyalty. This role involves providing financial insights, analyzing ROI on personalized campaigns, and partnering with various teams to align financial objectives. The ideal candidate should be a qualified accountant and have experience in customer data-driven environments. A strong analytical mindset and the ability to influence stakeholders are essential. The position offers a competitive benefits package including an annual bonus and generous leave.

Benefits

Annual bonus scheme up to 20%

Holiday starting at 25 days plus personal day

Private medical insurance

26 weeks maternity/adoption leave at full pay

Free virtual GP service

Qualifications

• Qualified Accountant with experience relevant to marketing and customer data environments.
• Proven ability to interpret customer data into financial insight.
• Strong understanding of data-driven decision making.

Responsibilities

• Act as the primary finance partner for Personalisation and Clubcard.
• Provide financial insight on personalized customer journeys and recommendations.
• Lead financial reporting for personalization programs, including budgeting.
• Analyze ROI for marketing campaigns and loyalty incentives.
• Evaluate the financial impact of personalization strategies.

Skills

Strong analytical skills

Attention to detail

Ability to influence senior stakeholders

Data interpretation

Education

Qualified Accountant (ACA/ACCA/CIMA)

Job description

About the role

As a Finance Business Partner for Personalisation, you will play a pivotal role within Tesco’s Finance - Customer team, partnering closely with stakeholders across Marketing, Clubcard, Loyalty and Personalisation. This role sits at the heart of Tesco’s strategy to deepen customer relationships, strengthen the value of Clubcard, and deliver more relevant, data‑driven customer experiences.

You will provide financial insight and strategic support across a fast‑growing and high‑impact area of the business - helping to shape how personalisation, AI‑led recommendations, loyalty propositions and customer data capabilities drive commercial value.

This role is well suited to someone with strong analytical skills, excellent attention to detail, and the confidence to influence and partner effectively with senior stakeholders across technology, marketing, data science and broader customer functions.

You will be responsible for

• Acting as the primary finance partner for the Personalisation and Clubcard teams, supporting initiatives relating to targeted offers, loyalty propositions and customer data capabilities.
• Providing financial insight on the performance of personalised customer journeys, AI‑driven recommendations, and Clubcard based targeting.
• Leading financial reporting for personalisation programmes, including month end performance, forecasting, budgeting, and variance analysis.
• Analysing return on investment for personalised marketing campaigns, targeted offers and loyalty incentives.
• Evaluating the financial impact of personalisation strategies - including how Clubcard data, targeted offers and AI generated recommendations affect customer behaviour, sales and margin.
• Working with cross functional teams (Data, Marketing, Clubcard, Tech) to ensure personalisation initiatives align with financial objectives.

You will need

• Qualified Accountant (ACA/ACCA/CIMA) or equivalent experience.
• Experience working in personalisation, loyalty, retailer marketing, or customer data driven environments — e.g., Clubcard, CRM, targeted offers, digital retailing or customer analytics.
• Strong understanding of data‑led decision making; ability to interpret customer data and translate it into actionable financial insight.
• Strong analytical skills and high attention to detail.
• Ability to influence and challenge senior stakeholders with confidence.

What’s in it for you

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com