Finance Business Partner Personalisation

Tesco UK; Digswell; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading retail company in the UK is seeking a Finance Business Partner for Personalisation. This pivotal role involves providing financial insight to enhance customer relationships, strengthen loyalty initiatives, and drive commercial value through personalization and data-driven strategies. Ideal candidates will be qualified accountants with strong analytical capabilities and a proven track record in influencing stakeholders. Flexible working options are available to support work-life balance.

Benefits

Flexible working options

Inclusive recruitment process

Support for career development

Qualifications

• Qualified Accountant (ACA/ACCA/CIMA) or equivalent experience.
• Experience in loyalty, retailer marketing, or customer analytics.
• Strong understanding of data-led decision making.
• Strong analytical skills and high attention to detail.
• Ability to influence senior stakeholders.

Responsibilities

• Act as the primary finance partner for Personalisation and Clubcard teams.
• Provide financial insight on personalised customer journeys.
• Lead financial reporting for personalisation programmes.
• Analyse return on investment for marketing campaigns.
• Evaluate financial impact of personalisation strategies.

Job description

Overview

As a Finance Business Partner for Personalisation, you will play a pivotal role within Tesco’s Finance - Customer team, partnering closely with stakeholders across Marketing, Clubcard, Loyalty and Personalisation. This role sits at the heart of Tesco’s strategy to deepen customer relationships, strengthen the value of Clubcard, and deliver more relevant, data‑driven customer experiences.

You will provide financial insight and strategic support across a fast‑growing and high‑impact area of the business - helping to shape how personalisation, AI‑led recommendations, loyalty propositions and customer data capabilities drive commercial value.

This role is well suited to someone with strong analytical skills, excellent attention to detail, and the confidence to influence and partner effectively with senior stakeholders across technology, marketing, data science and broader customer functions.

Responsibilities

• Acting as the primary finance partner for the Personalisation and Clubcard teams, supporting initiatives relating to targeted offers, loyalty propositions and customer data capabilities.
• Providing financial insight on the performance of personalised customer journeys, AI-driven recommendations, and Clubcard based targeting.
• Leading financial reporting for personalisation programmes, including month end performance, forecasting, budgeting, and variance analysis.
• Analysing return on investment for personalised marketing campaigns, targeted offers and loyalty incentives.
• Evaluating the financial impact of personalisation strategies - including how Clubcard data, targeted offers and AI generated recommendations affect customer behaviour, sales and margin.
• Working with cross functional teams (Data, Marketing, Clubcard, Tech) to ensure personalisation initiatives align with financial objectives.

Qualifications

• Qualified Accountant (ACA/ACCA/CIMA) or equivalent experience.
• Experience working in personalisation, loyalty, retailer marketing, or customer data driven environments — e.g., Clubcard, CRM, targeted offers, digital retailing or customer analytics.
• Strong understanding of data-led decision making; ability to interpret customer data and translate it into actionable financial insight.
• Strong analytical skills and high attention to detail.
• Ability to influence and challenge senior stakeholders with confidence.

About Tesco

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

Inclusion and accessibility

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, please contact us for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.