Finance Business Partner

ISS FACILITY SERVICES LIMITED; Hempstalls; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading facility management company is seeking a Finance Business Partner to provide strategic financial oversight and commercial insights. The ideal candidate will possess strong communication skills, commercial finance experience, and a proactive approach to stakeholder engagement. This role offers opportunities for progression and impacts business operations significantly. A commitment to inclusivity is emphasized, welcoming all applicants regardless of background.

Qualifications

• Proactive, adaptable, and results-driven with excellent market awareness.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Highly numerate and detail-focused.

Responsibilities

• Develop and maintain relationships with stakeholders for commercial decision-making.
• Support contract negotiations and pricing execution.
• Ensure adherence to contract governance.

Skills

Commercial finance experience

Client-facing skills

Problem-solving skills

Advanced IT skills in Excel

Stakeholder engagement

Education

Qualified or Part Qualified (CA, CIMA, ACCA)

Tools

Excel

PowerPoint

Word

Financial systems

Job description

Overview

Finance Business Partner

Location: Stoke on Trent / Birmingham

Hours of work: 37.5

Contract Type: Permanent

As Finance Business Partner, you will take a leading role in driving commercial insight and financial strategy across a portfolio of key accounts within ISS UK.

With the scale and scope of ISS, this role offers a genuine opportunity for progression, influence, and impact.

Job Description

Acting as a trusted advisor, you\'ll provide real-time analysis, challenge assumptions, and deliver the tools that enable informed decision-making at all levels of the business.

You will take full ownership of commercial pricing activity across your area, including new bids and contract retentions, working collaboratively with stakeholders to ensure competitiveness while managing risk and safeguarding long-term value creation for both ISS and the client.

You will be responsible for end-to-end financial oversight across the contract, reporting all contractual and financial matters to internal leadership and the client team, while playing a critical role in supporting the wider business strategy.

Key Responsibilities

• Develop and maintain strong working relationships with ISS teams, stakeholders, and partners to support service delivery and commercial decision-making
• Support the business in contract negotiations, pricing execution, and driving process improvements
• Ensure adherence to customer contract governance, including clear reporting, action tracking, and risk mitigation
• Identify and help close performance and compliance gaps, ensuring timely and accurate financial reporting and forecasting
• Support governance processes, working closely with Procurement to optimise supplier agreements and maintenance schedules
• Assist the Senior Finance Business Partner and Key Account Managers with strategic planning and commercial performance tracking
• Contribute to period-end and year-end reporting, support audit requests, and improve processes across the finance function

Professional and Personal Competencies/Qualifications

• Qualified or Part Qualified (CA, CIMA, ACCA) with commercial finance experience in a service contract environment
• Strong client-facing background with proven communication and stakeholder engagement skills
• Proactive, professional, and adaptable with a positive attitude towards change
• Confident working independently, with the ability to prioritise and manage multiple tasks
• Highly numerate and detail-focused with strong problem-solving skills
• Advanced IT skills, particularly in Excel, PowerPoint, Word, and financial systems
• Results-driven with good market awareness relevant to ISS and its clients

About ISS

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

ISS is proud to be a diverse and inclusive employer. We welcome all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, supporting inclusive hiring practices in line with the UK government Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [e-mail]

To learn more about this role and other opportunities at ISS, please visit the ISS UK website.