Finance, Benefit and Debt Advisor

The Growth Company; Grimsby; On-site; GBP 25,000 - 35,000; Full time

Job summary

A reputable social services organization in Grimsby is seeking a Finance, Benefit and Debt Advisor to support individuals facing financial challenges in prison or under probation. The role involves assisting service users with financial management, advocating for benefits, and developing personalized action plans. Ideal candidates will have experience in training or guidance and strong communication skills. A Full Driving Licence and the ability to travel are essential for this dynamic and rewarding position.

Qualifications

• Experience working with ex-offenders and/or marginalized groups.
• Confident using MI systems and spreadsheets.
• Access to a car and Full Driving Licence required.

Responsibilities

• Assist service users with financial issues and create action plans.
• Work with those in prison settings to access benefits.
• Provide budgeting skills training.

Skills

Communication skills

Training and guidance experience

Knowledge of debt issues

Administrative accuracy

Ability to meet targets

Job description

Finance, Benefit and Debt Advisor

The Growth Company’s (GC) Justice Services are seeking a FBD (Finance, Benefit, and Debt) Advisor within the Justice Services of GC, you'll be directly supporting individuals in prison or under probation, a role that is both challenging and deeply rewarding.

People in the justice system often face complex financial issues that can be overwhelming and act as barriers to rehabilitation.

As an FBD Advisor, you will help individuals :

• Regain control over their finances, which is a crucial step toward rebuilding their lives.
• Reduce stress and anxiety related to debt and financial instability.
• Improve their chances of successful reintegration into society by ensuring they have access to the financial support they’re entitled to.

This role includes an element of in-reach delivery into HMP Prisons within the region.

There is travel required for this role so access to a car and Full Driving Licence isessential.

Key Responsibilities :

• Assist service users with financial issues through capacity building, personal finance management, debt repayment plans, and access to benefits or third-sector support
• Work with service users in prison settings to help them access benefits and resolve debt issues.
• Provide personal spending advice and budgetary skills training.
• Communicate with utility suppliers, creditors, banks, and credit unions.
• Develop positive relationships with participants to create action plans.
• Adapt support to service user learning styles.
• Ensure progress by following up on service user actions.
• Advocate for additional support options (., food banks, credit unions).

About you :

• Communicates clearly and professionally, both in writing and in person.
• Can remain calm and focused under pressure, delivering high-quality work to tight deadlines.
• Builds strong working relationships and collaborates effectively with colleagues and stakeholders.
• Is confident using MI systems, spreadsheets, calendars, and email to manage tasks and information efficiently.
• Is flexible and willing to travel, with a positive attitude toward adapting to new environments and challenges.
• Brings confidence and self-motivation, showing initiative and a proactive approach to their work.

Skills Required :

• Have access to a car and Full Driving Licence.
• Experience in training, advice, guidance, and counselling.
• Experience working with ex-offenders and / or people from marginalised groups with barriers to support.
• Knowledge of debt issues and personal finance mismanagement.
• Proven ability to meet targets in high-performance environments.
• Familiarity with the welfare-to-work sector and its customer base.
• Knowledge of training, education, and employment opportunities.
• High level of administrative accuracy and data security.

We are currently unable to provide sponsorship for work permits or visas. Therefore, we can only consider candidates who already have the legal right to work in the UK.

At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.

Please note : It is a legal offence to apply for a role involving regulated activity if you are on the Barred List.

We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.

If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.