Finance Assistant

Eye4 Recruitment; Camberley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A growing service company based in Camberley is seeking a dedicated Office Administrator / Customer Service Coordinator. Responsibilities include responding to customer queries, maintaining databases, and supporting the team with scheduling and invoicing. Ideal candidates will have strong customer service skills and experience in office settings. The role offers weekday hours with on-site parking and a pension scheme.

Benefits

On-site parking

Company pension scheme

28 days holiday

Qualifications

• Strong customer service skills and experience.
• Ability to maintain a positive and proactive attitude.
• Experience in office administration preferred.

Responsibilities

• Respond to customer queries via email and phone.
• Maintain and update the company database.
• Support Service Manager by booking work for engineers.
• Chase outstanding customer invoices.

Skills

Customer service skills

Ability to work under pressure

Good spelling and numerical skills

Proactive attitude

Office experience

Willingness to learn software

Proficiency in Microsoft Excel

Proficiency in Microsoft Word

Job description

Based just outside Petersfield in Hampshire, my client has been providing first class services to small and medium‑size businesses across Surrey, Hampshire, Berkshire, London, and Sussex for over 20 years. They are a growing & thriving company looking for a dedicated Office Administrator / Customer Service Coordinator to join their team.

Role and Responsibilities

• Respond to customer queries and work requests via email and telephone
• Follow up with customers to confirm service appointments
• Maintain and update the company database daily
• Chase outstanding customer invoices
• Support the Service Manager by booking planned work for engineers
• Ensure office supplies are stocked to keep operations running smoothly
• Process supplier invoices in the computer system
• Order uniforms for engineers and office staff

Skills and Requirements

• Strong customer service skills and experience
• Ability to work well under pressure
• Good spelling and numerical skills
• Positive and proactive attitude
• Previous office experience preferred
• Willingness to learn essential company software
• Proficiency in Microsoft Excel and Word preferred

Benefits

• Working hours: Monday‑Friday, 9:00am‑5:00pm
• On‑site parking
• Company pension scheme
• 28 days holiday