Field Utilisation Specialist - Green Energy Ops

Octopus Energy Group; Brighton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A company leading the renewable energy sector is seeking an Operations Coordinator in Brighton to optimise field engineer schedules while ensuring top customer service. The ideal candidate will excel in clear communication, problem-solving, and data management in a fast-paced environment. This role involves real-time decision-making and collaboration with internal teams and field staff, contributing to efficient operations and enhanced customer experiences.

Qualifications

• A passion for delivering great customer and field team experience through clear communication.
• Strong organisational skills with the ability to prioritise in a fast-moving environment.
• A problem-solving mindset capable of staying calm when plans change.

Responsibilities

• Optimise engineer schedules to maximise utilisation and improve availability.
• Manage daily workloads, reallocating jobs quickly when plans change.
• Use real-time data to monitor progress and resolve issues.

Skills

Strong organisational skills

Problem-solving mindset

Clear communication

Ability to work with data

Collaborative approach

Job description

A company leading the renewable energy sector is seeking an Operations Coordinator in Brighton to optimise field engineer schedules while ensuring top customer service. The ideal candidate will excel in clear communication, problem-solving, and data management in a fast-paced environment. This role involves real-time decision-making and collaboration with internal teams and field staff, contributing to efficient operations and enhanced customer experiences.