Field Technician

Anglian Water Services Ltd; Colchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading water services provider in the UK is looking for a Sewer Technician to join their team in Colchester. The role involves operating high-pressure water jetting units, investigating sewerage issues, and ensuring exceptional service levels while adhering to safety regulations. This position requires a full driving license and offers a comprehensive benefits package including private healthcare, bonus schemes, flexible working, and generous leave. Join us to make a tangible impact on environmental health.

Benefits

Personal private health care

25 days annual leave

Business use of company van

Competitive pension scheme

Flexible benefits

Life Assurance

Paid time off for health

Qualifications

• Full driving licence, ideally with a 4.5 tonne licence.
• Willingness to work outside in all weathers.
• Hands-on/manual experience is beneficial.
• Maximum weight limit of 113 kilograms for harness.

Responsibilities

• Operate high‑pressure water jetting unit and CCTV equipment.
• Investigate sewerage issues and offer first-time resolutions.
• Complete planned maintenance and collate feedback through IT systems.
• Engage with both internal and external customers daily.
• Adhere to health and safety protocols.
• Work in confined spaces and at height.

Skills

Basic IT skills

Customer service skills

Ability to work autonomously

Job description

Join our team as a Sewer Technician in Water Recycling Services, where you will play a vital role in safeguarding the environment, public health and maintaining critical infrastructure. You will tackle issues in our network including blockages, odours, flooding and incidents, delivering exceptional service levels to our customers while adhering to environmental regulatory standards.

Responsibilities

• Operate a single person, high‑pressure water jetting unit and CCTV equipment, identifying and promoting repair work for any problems found on our sewerage network.
• Investigate sewerage issues encountered by our customers, offering first‑time resolutions and responding to incidents.
• Complete planned maintenance work and collate accurately all feedback from site through our IT systems.
• Work predominantly lone working, engaging with both internal and external customers on a daily basis.
• Adhere to health and safety protocols, maintaining a safe environment throughout the role.
• Work within confined spaces and at height without restrictions, completing relevant occupational health checks including Hand‑arm Vibration (HAV).

Qualifications

• Basic IT skills and a full driving licence (a 4.5 tonne licence would be advantageous, training will be provided if needed).
• Willingness to work outside in all weathers; hands‑on/manual experience is beneficial.
• Ability to work autonomously, using your own initiative.
• Excellent customer service skills.
• Maximum weight limit of 113 kilograms for harness weight restrictions.

Benefits

• Personal private health care
• 25 days annual leave, rising with length of service
• Business use of company van plus access to tools, all uniform and PPE
• Competitive pension scheme – Anglian Water double‑matches your contributions up to 6%
• Bonus scheme
• Flexible benefits to support your wellbeing and lifestyle
• A flexible working culture
• Life Assurance at eight times your salary
• Personal Accident cover – up to 5x your salary
• Lots of great discounts
• Paid time off when you're physically and mentally unwell
• An excellent Family Leave package – to help you support your family

At Anglian Water, we stand out as a frontrunner in providing water and water recycling services in the UK, setting the industry standard for quality and customer service. What truly sets us apart is our unwavering commitment to offering the support and growth opportunities that empower our teams to make a tangible impact on our customers and the environment.