Field Service Technician – Wales (On‑Site)

Parkopedia; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading urban mobility company is seeking a passionate Field Service Technician to provide exceptional customer service and perform maintenance and repairs on Flowbird equipment. The ideal candidate has experience in the vending or transport industry, holds an electrical qualification, and possesses strong technical and communication skills. This role involves travel and requires a full driving licence, along with a proactive and customer-oriented approach to support urban mobility solutions.

Qualifications

• Proven ability in field service, particularly in the vending or transport industry.
• Technical understanding of PCs and basic knowledge of operating systems is preferred.
• Full driving licence is mandatory.

Responsibilities

• Perform on-site preventive maintenance and repairs on Flowbird equipment.
• Prioritize response and scheduled calls to meet targets.
• Conduct diagnostic tests and resolve customer equipment issues.
• Ensure high client satisfaction with a first-time fix approach.

Skills

Technical mindset

Customer service skills

Analytical problem-solving

Strong written communication

Self-organised

Education

Electrical qualification (NVQ Level 2 or equivalent)

Tools

Microsoft Windows

Job description

A leading urban mobility company is seeking a passionate Field Service Technician to provide exceptional customer service and perform maintenance and repairs on Flowbird equipment. The ideal candidate has experience in the vending or transport industry, holds an electrical qualification, and possesses strong technical and communication skills. This role involves travel and requires a full driving licence, along with a proactive and customer-oriented approach to support urban mobility solutions.