Field Service Technician - UPS

Eaton; Windsor; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading engineering firm is seeking a Field Service Technician to install, service, and repair electrical systems. The ideal candidate will have a diploma or degree in a relevant field and at least 5 years of experience. The role requires 50% travel to mine sites and emphasizes customer support and service excellence. Skills in safety, problem-solving, and communication are essential. Competitive salary and benefits offered.

Qualifications

• 5 years of experience in a technical role servicing electrical or power electronics equipment.
• Demonstrated ability to work under pressure and resolve problems effectively.

Responsibilities

• Install, service, and repair equipment on-site according to maintenance agreements.
• Respond to emergency repair requests and provide 24/7 standby support.
• Prepare detailed reports on testing and maintenance activities.

Skills

Safety Minded

Problem Solving

Field Service Report Writing

Verbal & Written Communication

Organisation Skills

Customer Service

Computer Skills

Education

A Grade Electrician

Diploma or Degree in Electrical, Electronics, Mechatronics, or Industrial Automation

Tools

O365

Field Service Work Order System

Job description

Field Service Technician - UPS

Eaton

• Wales
• Permanent
• Full-time
• 13 hours ago

To install, test, commission, service and repair PQ products and systems (AC and DC products), ensuring equipment conforms with company operating specifications and customer requirements. To provide a high level of customer support and thereby assist in the retention and gaining of new customers and new business. This role will require you to travel 50% or more to mine sites to perform the job mentioned above.

Responsibilities

• Install, service, and repair equipment in-house and on-site as required in accordance with service and maintenance agreements.
• Respond to requests for emergency repairs and provide rostered standby support 24/7.
• Perform tests on units using required tools and meters and prepare detailed reports on tests carried out such as load test, battery test, Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), etc.
• Manage paperwork and administration duties as required to ensure on time processing.
• Ensure that all service reports are submitted within 24 hours of job completion.

A Grade Electrician, diploma or degree qualification in electrical, electronics, mechatronics or Industrial Automation. 5 year's experience in a technical role servicing electrical or power electronics equipment. Safety Minded; Problem Solving; Field Service Report Writing; Verbal & Written communication & Organisation skills; Customer Service; working under pressure; Computer Skill and Experience in O365 and Field Service Work Order System.

Qualifications

Same as above: A Grade Electrician, diploma or degree qualification in electrical, electronics, mechatronics or Industrial Automation. 5 year's experience in a technical role servicing electrical or power electronics equipment. Safety Minded; Problem Solving; Field Service Report Writing; Verbal & Written communication & Organisation skills; Customer Service; working under pressure; Computer Skill and Experience in O365 and Field Service Work Order System.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Our recruitment processes encourage diversity by utilising a balanced selection criteria regardless of the applicants age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law. If this sounds like you, please send through your application.