Field Service Technician

LF Legal Translation Services; Portsmouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A growing technology services company is seeking a Field Service Technician to conduct maintenance and repairs across various sites. The role involves responding to faults and breakdowns, ensuring equipment functionality, and maintaining excellent communication with clients. Candidates must possess a valid driving license and knowledge of electrical and mechanical systems. This position offers opportunities for training and advancement.

Qualifications

• Knowledge of electrical and/or mechanical systems is essential.
• Proficiency in Microsoft Office software is necessary.
• Good communication skills and customer service orientation are required.

Responsibilities

• Carrying out routine/planned scheduled maintenance work.
• Responding to breakdown and equipment faults.
• Diagnosing breakdown problems and carrying out first-time fix.
• Fitting new parts and ensuring equipment is functioning properly.

Skills

Knowledge of electrical and/or mechanical systems

Good customer service & communication skills

Knowledge of Microsoft Office software

Happy to work at heights

Flexible to work a variety of hours

Driving license required

Job description

Overview

Our clients have an exciting opportunity for a Field Service Technician to join their growing team. The position offers opportunity to train, develop and progress. The Field Service Technician will attend sites and conduct the following tasks although not limited: Planned Preventative Maintenance, Emergency Callouts, Upgrades/Repairs and Installation and Commissioning works.

Responsibilities

• Carrying out routine/planned scheduled maintenance work
• Responding to breakdown and equipment faults
• Diagnosing breakdown problems and carry out first time fix
• Fitting new parts and making sure equipment is working correctly prior to signing off
• Liaising with client departments, customers and other engineering and production colleagues
• Dealing with emergencies, unplanned problems and repairs
• Ensure van stock is controlled
• To complete timesheets/expenses on a regular basis and submit on time
• To ensure PPE is adequate for the H&S purpose and arrange for new kit to be ordered when required
• Perform with an understanding of business requirements and support all continuous improvement activities
• Respond to customer enquiries in a professional manner
• Ensure report forms are completed accurately
• Carry out such additional responsibilities as may be considered necessary by the Management Team

Qualifications & Skills

• Knowledge of electrical and/or mechanical systems
• Knowledge of Microsoft Office software
• Good customer service & communication skills
• Happy to work at heights
• Flexible to work a variety of hours
• Driving license is required for this position