Field Service Manager

Kanadevia Inova; Hinckley; Hybrid; GBP 75,000 - 85,000; Full time

Job summary

A leading waste infrastructure company in Hinckley is seeking a Field Service Manager to oversee service teams and coordinate with various departments. This role involves managing service activities, identifying market needs, and supervising projects. The ideal candidate will have a Process or Mechanical Engineering degree and significant experience in service sales and project management. Competitive salary of £75,000-£85,000 along with a comprehensive benefits package, including allowances and pension contributions.

Benefits

Car allowance

Annual salary review

Pension scheme

Life insurance

Disability insurance

Private medical and dental insurance

Career path options

Qualifications

• Degree in Process or Mechanical Engineering or relevant experience.
• Experience in service agreements, overhauls, and spare parts.
• Capability to manage projects and teams effectively.

Responsibilities

• Coordinate with the UK Service Director and KVI teams.
• Manage service team and ensure timely delivery of activities.
• Support product management by identifying market needs.
• Supervise assigned service projects and manage resources.

Skills

Service Sales

Project management and organization skills

Ability to lead a team effectively

Safety mindset

Technical report writing

Education

Process or Mechanical Engineer degree

Job description

Company Description

Welcome to Kanadevia Inova, a global innovation leader in the waste infrastructure space, where we believe in creating a sustainable future through technology and innovation.

At Kanadevia Inova, we pride ourselves on being at the forefront of waste‑to‑X technology. We are not just waste managers; we are creators of value from what communities discard. Your role at Kanadevia Inova directly contributes to turning something once considered useless – waste – into something invaluable: energy, heat, hydrogen, fertilizer, and beyond.

Find out more about Kanadevia Inova at www.kanadevia-inova.com.

Job Description

Kanadevia Inova are hiring a Field Service Manager to join our Systems and Service Solutions team. The position is located in Hinckley, Leicestershire although can be remote/hybrid (to be agreed individually).

Key Responsibilities

• Works in full coordination with the UK Service Director and other international Kanadevia Inova (KVI) teams to promote and sell our large portfolio of spare parts, mechanical and process retrofit, to plan Customer visits (KVI and non‑KVI plants, central organizations), in view of identifying and creating new opportunities
• Manages the Service team, working closely with Project Managers and Site Supervisors in delivering service activities on time and within budget in accordance with local and company wide HSE and Quality systems/standards
• Supports product management by identifying market needs and presents KVI products to clients
• Identifies opportunities in the KVI CRM system and follows the sales process. Foster the use of KVI's CRM as the unique sales process support tool including forecasting and reporting
• Independently supervises his/her assigned service projects and outages, plans bidding and project work and associated resources

Please note that the above list is indicative, not exhaustive. The full tasks and responsibilities of this role will be discussed further.

Qualifications

• Process or Mechanical Engineer degree or other relevant qualification and experience in the field of Mechanical and Plant engineering
• Service Sales: Service Agreements, Overhauls, Pressure parts, Upgrades, Spare Parts, Training
• Service Execution: Project management and organisation skills, ability to lead a team effectively
• Service Technical: Ability to complete Audits, Write technical reports
• Safety mindset
• Project management skills: Risk management, Schedule Management, Scope Management, Communication, Change Management, Stakeholder Management, Cost control / Finance Management

Additional Information

• £75,000‑£85,000K + car allowance
• Annual salary review and bonus award (5% of annual salary)
• Pension scheme up to 10% employer contribution
• Life insurance 4x Salary
• Disability insurance
• Private medical and dental insurance
• Career path options

For HR agencies: Please note that we do not accept applications coming from agencies. Thank you.