Field Service Engineer - Plumbing background required

Skillframe Ltd; Addlestone; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading plumbing services provider is seeking a Field Service Engineer with a plumbing background for a full-time position in Addlestone. The ideal candidate will diagnose, maintain, and repair plumbing systems while ensuring customer satisfaction. Candidates should have strong communication skills and a clean driving license. The role offers a competitive salary of £35-45K/year along with a generous bonus scheme, van, and phone as benefits.

Benefits

Van

Phone

Pension plan

Generous bonus scheme

Qualifications

• Strong plumbing knowledge, with experience in maintenance and repairs.
• Excellent communication skills for customer interaction.
• Ability to troubleshoot effectively and manage inventory.

Responsibilities

• Diagnose, maintain, and repair plumbing products at customer locations.
• Ensure high levels of customer satisfaction and compliance with safety standards.
• Manage own schedule and complete service reports.

Skills

Plumbing systems knowledge

Communication skills

Fault finding / analytical skills

Mechanical or Electrical Engineering background

Customer-facing presentation

Full clean driving license

Job description

Field Service Engineer - Plumbing background required

Our client is looking for a plumbing Service Engineer with good communication skills, who is used to working in domestic properties.

The work involves servicing equipment, as well as upgrades on existing equipment, parts and services. Necessary training will be provided.

They are looking for someone with a strong technical background and who is interested to grow within the company.

This is a full-time permanent employment position with a generous bonus scheme.

Benefits

Van, phone, pension plan.

Role

• Diagnosing, maintaining, and repairing a variety of products at customers' locations
• Delivering high levels of customer service and ensuring customer satisfaction
• Managing inventory of parts and ensuring adequate stock levels
• Achieving high first-time fix rates through effective troubleshooting
• Managing your daily schedule and workload
• Completing service reports and documentation accurately
• Ensuring compliance with health and safety standards
• Maintaining the company vehicle and ensuring it adheres to company policies
• Collaborating effectively with team members while also working independently

Changing filters when needed, delivering items when required

Skills Required

A working knowledge of Plumbing systems.

Plumbing, Mechanical or Electrical Engineering background

Good Communication skills

Well presented, this is a customer facing role

Fault finding / analytical skills

Full clean driving license

Education

Not looking for formal qualifications necessarily however the candidate must be bright and quick to learn.

Geography

Our client service area is Surrey and SW London, Hampshire, Berkshire

With occasional sorties beyond.

Rewards

For the right candidate we will be offering an excellent salary plus commission, depending on experience.

Salary

Target earnings £35-45K / year

Addlestone