Field Service Engineer - Molecular Diagnostics (UK)

Abbott Laboratories; Nottingham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global healthcare leader is seeking a Field Service Engineer located in Nottingham to provide top-notch customer service. Responsibilities include installing systems, performing maintenance on molecular instruments, and troubleshooting issues both remotely and on-site. The ideal candidate will have a scientific mindset, strong problem-solving skills, and excellent communication abilities. Competitive salaries and a range of benefits are offered. This is an excellent opportunity to join a diverse and inclusive team.

Benefits

Competitive salaries

Defined contribution pension scheme

Private healthcare

Life assurance

Flexible benefits scheme

Qualifications

• Scientific mindset and autonomy in problem solving.
• Excellent communication skills for customer interaction.
• Ability to listen actively to client needs.

Responsibilities

• Install and implement systems at customer sites.
• Perform preventative maintenance on molecular instruments.
• Troubleshoot issues via phone and on-site.
• Provide on-site training for software and hardware upgrades.
• Cooperate with support specialists for customer service.
• Provide backup service support outside assigned territory.

Skills

Problem solving skills

Customer service

Communication skills

Active listening

Education

Diploma/College degree

Job description

A global healthcare leader is seeking a Field Service Engineer located in Nottingham to provide top-notch customer service. Responsibilities include installing systems, performing maintenance on molecular instruments, and troubleshooting issues both remotely and on-site. The ideal candidate will have a scientific mindset, strong problem-solving skills, and excellent communication abilities. Competitive salaries and a range of benefits are offered. This is an excellent opportunity to join a diverse and inclusive team.