Field Service Engineer - Midlands

Omega Resource Group; Chorley; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

A prominent engineering recruitment firm is looking for a Field Service Engineer based in the Midlands. The ideal candidate will have a recognized engineering qualification and expertise in electrical and mechanical systems. Responsibilities include installing and repairing advanced printing equipment, planning repairs, and providing remote support. The position offers a competitive salary, comprehensive benefits, and opportunities for career progression. Flexible working patterns including some travel are required.

Benefits

Competitive salary

Comprehensive benefits

Flexible working patterns

Qualifications

• Proven experience maintaining commercial equipment in production environments.
• Strong team player with initiative to meet service targets and KPIs.
• Excellent communication and IT skills.

Responsibilities

• Install, investigate, and repair faults on advanced printing equipment.
• Plan and prepare parts and resources for repairs.
• Provide helpdesk telephone and remote support as required.
• Demonstrate flexibility with start/finish times and overnight stays.

Skills

Electrical expertise

Mechanical expertise

Customer liaison skills

Teamwork

Problem-solving

Education

Recognised engineering qualification (BTEC, City & Guilds or equivalent)

Job description

Job Title: Field Service Engineer

Location: Home-based, Midlands (with occasional travel outside the area)

Pay Range / details: Competitive salary + Benefits + Overtime + Company vehicle

Contract Type: Permanent

Our client are currently recruiting for a Field Service Engineer based in the Midlands to join their growing team.

Key Responsibilities – Field Service Engineer

• Install, investigate and repair electrical and mechanical machine faults on advanced printing equipment.
• Plan and prepare correct parts, equipment and resources for assigned repairs in a timely manner.
• Communicate escalations, problems, concerns or delays clearly to CSC Supervisor and Customer with follow-up reports where required.
• Assist customers and internal staff with spare parts identification.
• Take ownership of assigned faults and provide clear verbal and written communication to customers.
• Support colleagues and other SSUs when needed.
• Demonstrate flexibility with start/finish times, overnight stays and cross-skilling.
• Provide helpdesk telephone and remote support when required.
• Observe Health and Safety and Working Time regulations.
• Adhere to Company handbook policies and procedures.

Qualifications & Requirements – Field Service Engineer

• Recognised engineering qualification such as BTEC City & Guilds or equivalent.
• Broad expertise in electrical, mechanical and computer-based engineering.
• Proven experience maintaining commercial equipment in production environments both independently and in teams.
• Consistently positive customer-focused attitude.
• Strong team player with initiative to meet service targets and KPIs.
• Excellent communication, IT and customer liaison skills.

What we can offer – Field Service Engineer

• Fully home-based Midlands role with occasional travel.
• Varied and challenging workload across cutting-edge printing technology.
• Supportive collaborative team with ongoing training and cross-skilling.
• Flexible working patterns including overnight stays.
• Competitive salary, comprehensive benefits and career progression.

For more information on this role, please contact Charlie Boulton on 01453 852544.

Candidates who are currently a Field Service Engineer, Mechatronics Engineer, Electrical Maintenance Engineer or Service Technician may be suitable for this position.

For details of other opportunities available within your chosen field please visit our website.