Field Service Engineer - Leeds & Manchester

Innovate Recruitment Ltd; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading international provider of security technology is seeking a Field Service Engineer to join its UK team. You will be responsible for installing, maintaining, and troubleshooting sophisticated detection systems at key infrastructure sites. The ideal candidate will combine technical expertise with strong customer service skills. Frequent travel across the Yorkshire and North West regions is expected. This role plays a crucial part in ensuring public safety with advanced security technologies.

Qualifications

• Solid experience in a field service role, ideally within high-tech, security, or aviation industries.
• Strong understanding of digital/analogue circuits — Linux experience is a bonus.
• Ability to manage competing priorities and travel frequently.

Responsibilities

• Deliver preventive maintenance and urgent repair services across a range of security technologies.
• Install, calibrate, and service complex X-ray and CT-based systems.
• Conduct on-site operator training and provide remote technical support.

Skills

Problem solving

Technical expertise

Customer service

Communication

Education

Technical training in electronics or electrical engineering

Tools

High-voltage systems

Diagnostic equipment

Job description

Overview

Are you a hands-on problem solver who thrives in fast-paced, high-tech environments?

Do you enjoy making a real impact — ensuring mission-critical systems run seamlessly where they matter most?

A leading international provider of advanced security and detection technology is looking for a Field Service Engineer to join its UK team, primarily to cover the West Yorkshire and North West regions.

As a Field Service Engineer, you'll be the go-to expert for installation, maintenance, and troubleshooting of sophisticated detection systems at major airports and critical infrastructure sites.

Responsibilities

• Delivering preventive maintenance and urgent repair services across a range of security technologies
• Installing, calibrating, and servicing complex X-ray and CT-based systems
• Conducting on-site operator training and providing remote technical support
• Diagnosing issues and resolving system faults with minimal supervision
• Acting as a trusted point of contact for customers — ensuring high satisfaction and operational excellence
• Travelling to sites across the Yorkshire and North West regions, often at short notice

You'll play a vital role in maintaining public safety, working with industry-leading systems used across the aviation and security landscape.

We're looking for someone who combines technical expertise with great communication and customer service skills. You should be comfortable working both independently and as part of a small, dynamic team.

Key requirements

• Technical training (e.g., electronics, electrical engineering, or military background)
• Solid experience in a field service role, ideally within high-tech, security, or aviation industries
• Strong understanding of digital/analogue circuits — Linux experience is a bonus
• Confidence working with high-voltage systems and complex diagnostic equipment
• Ability to work under pressure, manage competing priorities, and travel frequently

Desirable experience

• Experience with x-ray or CT-based technologies
• Background in aviation, critical infrastructure, or global service operations