Field Service Engineer

Pertemps; West Midlands Combined Authority; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A global Robotics manufacturer is seeking a Field Service Engineer to join their team in West Midlands. The role involves diagnosing equipment faults, supporting installations, and participating in training. Ideal candidates will have a strong robotics background and be level 3 qualified mechanically or electrically. This position offers an impressive car, all expenses paid, and the opportunity for excellent earnings through OTE.

Benefits

Impressive car provided

Fuel card

Medical care (family)

Commission on referrals

Qualifications

• Genuine passion for machinery, automation, and robotics.
• Solid mechanical and electrical knowledge.
• Flexible approach to work and travel.

Responsibilities

• Diagnose and resolve faults across equipment types.
• Support installation, programming, and testing of systems.
• Participate in training sessions to expand technical knowledge.
• Provide breakdown assistance and participate in the support hotline.

Skills

Strong robotics background

Fault-finding skills

Time management

Programming 6-axis robots

Customer conflict management

Education

Level 3 qualified mechanically or electrically

Tools

PLC controls

Job description

Overview

A global Robotics manufacturer is looking for a Field Service Engineer to join their team to cover breakdowns and perform preventative maintenance across the UK.

The ideal candidate will be a hard-working and adaptable Engineer with a strong robotics background. Operating across the UK and Ireland, you will be paid door-to-door and all necessary expenses will be paid for by the company whilst working away, along with an impressive company car provided.

Role

• Field Service Engineer
• Office Location: West Midlands
• Coverage Area: UK & Ireland
• Salary: £45,000 + great OTE opportunity
• Hours: 37.5 per week
• Benefits: An impressive car provided + fuel card - Great OTE opportunity - Medical care (family) - All necessary expenses paid whilst away - Commission on referrals

Key responsibilities

• Proficient in diagnosing and resolving faults across a wide range of equipment, including mechanical, pneumatic, hydraulic, robotic, and control & safety systems
• Support the installation, programming, and testing of new systems, as well as modifications and enhancements to existing equipment
• Provide breakdown assistance both remotely (via telephone) and on-site at customer locations
• Participate in regular company internal training sessions to maintain and expand technical knowledge in line with new products and services
• Take part in the 24-hour support hotline on a rota basis, offering telephone troubleshooting and out-of-hours call-out support
• Collaborate effectively with internal departments to deliver results on time, ensuring customer satisfaction while supporting the company’s long-term objectives
• Assist with service work, preventative maintenance, and mechanical/electrical upgrades, working to achieve key service objectives such as first-time fix rates and rapid response times

Key requirements

• Genuine passion for machinery, automation, and robotics, with a strong interest in programming 6-axis robots
• Some exposure to PLC controls and programming techniques, as well as fault-finding skills — advantageous but not essential
• Solid mechanical and electrical knowledge, with proven ability to fault-find, problem-solve, and identify issues effectively
• Flexible approach to work, including the ability to travel and work away at short notice across the UK and Ireland
• Skilled in managing customer conflict with professionalism, demonstrating excellent time management, and effectively planning and prioritising multiple tasks and projects while ensuring compliance with all regulations
• Level 3 qualified mechanically or electrically (necessary)

Please apply online or contact [e-mail] for a confidential conversation.