Field Service Engineer

Wallace Hind Selection LTD; West Bromwich; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading engineering services provider in the United Kingdom is seeking an experienced Field Service Engineer to join their national team. You will be responsible for planned installations and reactive repairs of capital equipment, while maintaining customer relations across various sectors. The ideal candidate will possess mechanical and software engineering skills, alongside a proven track record in a similar role. This position offers a salary of £35,000 - £45,000, as well as a company vehicle and comprehensive benefits.

Benefits

Overnight payment for any nights away

Company Car or Van

25 Days Annual Leave plus Statutory Days

Pension matched to 5% of salary

Private Healthcare

Life Assurance

Income Protection cover

Qualifications

• Proven track record in Field Service Engineer role with capital equipment.
• Experience in a fast-paced industrial environment.
• Confident communication skills with adaptability at all levels.

Responsibilities

• Conduct planned installations and reactive repair work.
• Handle breakdowns and service machinery on customers' premises.
• Provide technical support within the demo centre.

Skills

Mechanical engineering skills

Electrical engineering skills

Software engineering skills

Customer-facing abilities

Problem-solving skills

Job description

Are you an experienced Midlands based Field Service Engineer who enjoys interesting work both locally and nationally? Do you want to work for an employer with world-class products, applications, and customers? We welcome applications from hard working Field Service Engineers with both mechanical and software engineering skills gained by working with industrial capital equipment.

BASIC SALARY: £35,000 - £45,000

Benefits

• Overnight payment for any nights away
• Company Car or Van
• 25 Days Annual Leave (plus Statutory Days)
• Pension - matched to 5% of salary
• Private Healthcare
• Life Assurance
• Income Protection cover

Location

Midlands based, with regional and national travel as required (5 days on the road per week).

Commutable Locations: Birmingham, Rugby, Leicester, Wolverhampton, Solihull, Worcester, Royal Leamington Spa, Coventry, Warwick.

Job Description

As our Field Service Engineer, you will join an established and experienced national team. Your first 6 months will be spent training, learning on the job, and shadowing a colleague until you are ready to work solo.

Key Responsibilities

• Planned installations, coupled with reactive repair work.
• Dealing with breakdowns and servicing of machinery on customers' premises.
• Working across many industry sectors; including print, packaging, defence, aerospace, graphics, medical, automotive, and fashion, etc.
• Building long‑term relationships
• Providing technical support and expertise within our state‑of‑the‑art internal demo centre.
• Write and complete Field Service Reports for customer records.

Person Specification

To be successful in your application, you must have a proven track record of experience of working in an industrial FIeld Service Engineer role, with capital equipment (or similar). In addition to this you will also be able to demonstrate:

• Mechanical, Electronic, Electrical, and Software engineering skills gained within a fast‑paced environment.
• Smart, credible, customer‑facing, and creative flare in problem‑solving.
• Full driving licence, passport, and flexible to conduct overnight stays in the UK, and skills training in Switzerland (or occasional overseas work).
• Confident communication, with the adaptability to engage at all levels.
• A methodical approach with the ability to work independently, manage your time, and deliver accurate results.

Our Company

We are a multiple‑award winning, branded manufacturer of prestigious capital equipment used across a wide range of industries. Our products and service support are recognised as industry leading. We continue to build on our successful UK presence, with the full backing and resources of a strong international business. Culturally a progressive, open‑minded, and forward‑thinking senior management team. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: FIeld Service Engineer, Service Engineer, Service Technician, Maintenance Engineer, Maintenance Technician, Plant Engineer - Industrial Capital Equipment, Industrial Machinery, Automation Solutions.

INTERESTED? Please click apply. You will receive an acknowledgement of your application.

Wallace Hind Selection alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.

REF: JK18247, Wallace Hind Selection