Field Service Engineer

Medtronic; Watford; Remote; GBP 40,000 - 60,000; Full time

Job summary

A global healthcare technology company is seeking a Field Service Engineer to perform site assessments and maintenance of medical devices. Candidates should have a degree in biomedical engineering and around 5 years of experience in field engineering. The role requires frequent travel and strong troubleshooting skills. Competitive salary and flexible benefits are offered.

Benefits

Competitive Salary

Flexible Benefits Package

Qualifications

• Approximately 5 years of experience in field engineering maintenance.
• Experience in medical devices or other highly regulated environments.
• Desirable experience in Electrophysiology/Cath Labs.

Responsibilities

• Perform site assessments and maintenance of Affera equipment.
• Submit technical records as per regulatory requirements.
• Develop and deliver technical training to distributors and customer representatives.

Skills

Troubleshooting problems

Technical diagnosis of medical equipment

Flexibility to travel

Strong working knowledge in English

Education

Degree in biomedical engineering

Job description

Overview

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

Cardiac Ablation Solutions (CAS) provides a broad suite of electrophysiology solutions intended to disrupt and lead the market in cardiac mapping and ablation technologies for arrhythmia management. These clinical and economical solutions will enable clinicians to treat patients with safer, faster, easier and with more predictable procedure times and outcomes.

Responsibilities

• Perform site assessments, installations, inspections, verifications, corrective and preventive maintenance to ensure successful implementations of Affera equipment.
• Maintain and submit technical records as per regulatory requirements.
• Input to technical knowledge base and dissemination of knowledge of our products to Sales and Clinical teams.
• Input to service processes to ensure continual improvement and evolution of the Field Service organization. This includes the development and maintenance of Service documentation and procedures.
• Participate in the development and delivery of technical training to our distributors, partners, agents and technically qualified representatives of customer base.
• Facilitate the smooth transfer of new products into commercial launch by participating in all stages of the design transfer into commercial production.

Required Knowledge and Experience

• Technical education, such as a degree in biomedical engineering, or similar background
• Around 5 years’ experience in field engineering maintenance in medical devices, aerospace, or other highly regulated environments (medical devices desirable)
• Ability to troubleshoot problems and technically diagnose medical equipment
• Flexibility to travel frequently – the majority of the role will be traveling
• A strong working knowledge in English

The ability to communicate in other EU languages is a definite asset. Experience in Electrophysiology/Cath Labs ideally with mapping/navigation systems is highly desirable.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here