Field Service Engineer

Kingston Barnes Ltd; Wales; On-site; GBP 29,000 - 35,000; Full time

Job summary

A well-established engineering organization in the UK is seeking an experienced Field Service Engineer to join its service team. The role involves delivering planned site works, maintaining equipment, and ensuring safety standards. Candidates need at least three years of field service experience, a strong understanding of quality standards, and the ability to communicate effectively. Benefits include a salary of up to £35,000, company van, and various insurance plans. This is a full-time permanent position based in the Midlands, with some travel required.

Benefits

Company van

Mobile phone & tablet

25 days holiday + bank holidays

Pension scheme

Profit share scheme

Life & medical insurance

Employee Assistance Programme

Full training and ongoing development

Qualifications

• Minimum of 3 years' experience in engineering or field service.
• Experience in materials handling industry.
• Strong understanding of quality standards like ISO 9001.

Responsibilities

• Deliver planned site works and servicing activities.
• Maintain company equipment including PPE, tools, and vehicle.
• Identify opportunities for continuous improvement.

Skills

Communication skills

Organisational skills

Safety focus

Ability to work under pressure

Education

GCSEs including Maths & English (Grade C / 4 or above)

UK Driving Licence

First Aid trained

Tools

Microsoft Office 365

ERP (SAP preferred)

Job description

Field Service Engineer

Covering UK AND Scotland, want someone based in the Midlands.

Full Time | Permanent

A well-established and growing engineering organisation is seeking an experienced Field Service Engineer to join its service team, supporting customers across the Midlands.

The Role

• Deliver planned site works and servicing activities to meet customer requirements.
• Working with lifts, pallets, conveyors, elevators.
• Prepare and submit RAMS for approval prior to attending site.
• Complete works safely and efficiently, adhering to all health & safety standards.
• Produce accurate and timely site reports following each job.
• Maintain company equipment including PPE, tools, and vehicle.
• Support and assist other engineers where required.
• Identify opportunities for continuous improvement in service delivery.
• Report near misses, incidents, or safety concerns promptly.
• Assist with training and mentoring of colleagues when required.

You will work closely with management, maintaining clear communication around job schedules, site requirements, and overtime approvals.

About You

• A minimum of 3 years' experience in an engineering or field service environment.
• Experience within the materials handling industry.
• Strong understanding of quality standards (ISO 9001 preferred).
• The ability to read and interpret engineering drawings.
• A proactive, organised, and safety-focused approach.
• Strong communication skills and the ability to work well under pressure.

Qualifications & Certifications

• GCSEs (or equivalent) including Maths & English (Grade C / 4 or above).
• UK Driving Licence.
• IPAF, RTITB & CSCS (or willingness to obtain).
• First Aid trained.
• Competent with Microsoft Office 365.
• ERP system experience (SAP preferred).
• DBS check (or willingness to undertake one).

What's On Offer

• Up to £35,000 per year.
• Company van, mobile phone & tablet.
• 25 days holiday + bank holidays (with a Christmas shutdown).
• Depending on the job, could have to stay away. A lot of the time they are getting home same day, as most customers are based in that area.
• Paid time ½ after 39 hours work.
• Pension scheme.
• Profit share scheme.
• Life & medical insurance.
• Employee Assistance Programme.
• Full training and ongoing development.

Additional Information

While primarily a field-based role, there may be occasional involvement in customer or supplier visits for training, investigations, or improvement projects.