Field Service Engineer

Tunstall Healthcare (UK); United Kingdom; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading healthcare technology provider in the UK is seeking a Field Service Engineer to deliver high-quality repair and maintenance services. You will work remotely covering Norfolk, engaging with a diverse range of customers and ensuring their needs are met. Ideal candidates have an NVQ Level 2 in Electrical/Electronic and strong interpersonal skills. This role offers opportunities for career development and various benefits including a company vehicle and pension contributions.

Benefits

Company vehicle

Fuel card

Overtime opportunities

Enhanced maternity/paternity benefit

Company phone

Uniform

Tools

Up to 9% combined pension contribution

Free eye tests

Retail discounts

A warm and welcoming team environment

Development and career opportunities

Qualifications

• Proven experience as a Field Engineer.
• Full Category B UK driving license for manual vehicles.
• Experience in a field-based role is desirable but not essential.

Responsibilities

• Provide the highest quality repair and maintenance service.
• Work on equipment in customers' homes.

Skills

Electrical/Electronic qualification at NVQ Level 2 or equivalent

Strong communicator with excellent interpersonal skills

Good problem solving and analytical skills

Effective team working

Experience of testing Fire Systems

Able to demonstrate effective time management & planning skills

Comfortable working at heights and/or in confined dusty spaces

Experience of working with the elderly or vulnerable

Job description

Overview

We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third-party products in an efficient and professional manner. This role is remote and will cover Norfolk.

Tunstall is a market-leading health and care technology provider. We're passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our team of more than 3,000 colleagues provides life saving and life changing technology and services to millions of people in 18 different countries.

At Tunstall you'll find a place where you're valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide.

What will you be doing in this role?

As a Field Service Engineer at Tunstall, you will need to demonstrate exceptional customer relation and interpersonal skills as you will be dealing with a variety of customers from vulnerable to elderly and working on equipment in their homes.

The Ideal Candidate

To be successful in this role you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/test a variety of products such as: Emergency Lights, Fire Systems and a variety of our electrical/electronic products. Any experience of working within a field-based role would be desirable, but not essential.

Key Skills And Experience

• An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
• Full Category B UK driving license (for manual vehicles)
• Experience of testing Fire Systems.
• Strong communicator with excellent interpersonal skills.
• Good problem solving and analytical skills.
• Able to demonstrate effective team working
• Effective time management & planning skills.
• Comfortable working at heights and/or in confined dusty spaces.
• Experience of working with the elderly or vulnerable.

If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you.

What We Offer

• Company vehicle
• Fuel card
• Overtime opportunities
• Enhanced maternity/paternity benefit
• Company phone
• Uniform
• Tools
• Up to 9% combined pension contribution
• Free eye tests
• Retail discounts
• A warm and welcoming team environment
• Development and a chance to build a rewarding career

Equal Opportunities at Tunstall

At Tunstall, we're committed to building a team that reflects the diversity of the communities we serve. We welcome applications from people of all backgrounds, experiences, and abilities, and we celebrate the unique strengths each colleague brings. Our recruitment process is open, fair and inclusive, and we're dedicated to providing any reasonable adjustments you may need to thrive.