Field Service Engineer

TurnerFox Recruitment; Ringway; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading security systems provider in the UK seeks an experienced Field Service Engineer to join their team. You will be responsible for the maintenance, servicing, and repairs of advanced security systems, including CCTV and Access Control. This field-based role offers a competitive salary, comprehensive training, and clear progression within a growing team. The position involves regional travel, excellent customer interaction, and requires a valid UK driving license. A company vehicle, laptop, and mobile phone will be provided.

Benefits

Company vehicle

Paid travel time

Overtime opportunities

25 days holiday plus bank holidays

Comprehensive training

Qualifications

• Proven experience as a Field Service Engineer or similar role.
• Strong understanding of CCTV, Access Control, and Intruder Alarm Systems.
• Ability to troubleshoot and repair technical systems.

Responsibilities

• Perform preventative maintenance and reactive service calls.
• Diagnose and repair electronic security faults onsite.
• Provide exemplary customer service and technical support.

Skills

Field Service Engineering

CCTV Systems Knowledge

Access Control Systems

Network Configuration

Customer Service Skills

Technical Support

Job description

Field Service Engineer-CCTV, Access Control & Security Systems

Location: Manchester
Employment Type: Full-Time, Permanent
Travel: Regional travel with occasional overnight stays required
Salary: Negotiable dependent on experience

About the Role

An excellent opportunity has arisen for an experienced Field Service Engineer to join a leading security systems integrator delivering advanced electronic security solutions across the UK. This is a field-based position covering Stoke, Leeds, and Manchester, working on a wide range of CCTV, Access Control, Perimeter Detection, and Integrated Security Systems for commercial, public sector, and critical infrastructure clients. You'll be responsible for maintenance, fault-finding, servicing, and reactive repairs on large-scale, high-end integrated systems, ensuring our clients' sites remain secure, compliant, and operational. This role offers a varied workload, exposure to the latest security technologies, and opportunities for training and career progression within a growing engineering team.

Key Responsibilities

• Carry out preventative maintenance (PPM) and reactive service calls on CCTV, Access Control, Intruder, and Security Systems.
• Diagnose and repair faults across analogue, IP, and network-based security systems.
• Service and maintain equipment including DVRs, NVRs, network switches, and control room systems.
• Provide technical support for perimeter intrusion detection, gates, and barrier systems.
• Complete service reports, update job management systems, and maintain accurate documentation.
• Deliver an excellent standard of customer service and communication at all times.
• Participate in the on-call rota and work flexibly, including occasional nights away.
• Ensure all work is completed safely and in accordance with relevant standards and procedures.

Skills & Experience Required

• Proven experience as a Field Service Engineer, Security Systems Engineer, or CCTV Engineer.
• Strong technical knowledge of CCTV systems (analogue and IP), Access Control systems (multi-site and site mustering), and Intruder Alarm Systems.
• Understanding of Networking and IP configuration.
• Ability to diagnose and repair electronic security faults on-site.
• Full UK driving licence.
• Excellent communication, organisation, and customer-facing skills.

Benefits

• Competitive salary (dependent on experience).
• Company vehicle, laptop, mobile phone, and uniform provided.
• Paid travel time and overtime opportunities.
• Comprehensive training on advanced integrated systems.
• Clear progression path within a growing security engineering team.
• 25 days holiday plus bank holidays.

Interested? Call TurnerFox Recruitment or email your CV.