Field Service Engineer

Thales; Plymouth; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading defense technology company is seeking a Field Service Engineer to support Sonar systems for the Royal Navy. This role involves conducting maintenance, inspections, and providing fault diagnosis support. Candidates should have relevant engineering experience and a full UK driving license. The position includes travel across the UK and occasional overseas, requiring SC Clearance.

Benefits

Competitive salary and benefits package

Performance Related Bonus

Gym membership discounts

Life Cover

Employee Assistance Program

Qualifications

• Demonstrable experience in installations and/or support engineering, preferably in a maritime environment.
• Full UK driving licence required.
• Experience with complex systems preferred.

Responsibilities

• Responsible for Health and Safety in all Thales activities.
• Conduct fault diagnosis and provide on-call telephone support.
• Conduct scheduled maintenance and inspections for Royal Navy platforms.

Skills

Strong fault-finding skills

Problem-solving abilities

Experience in installations

Ability to use IT tools

Education

Relevant engineering degree (Electrical, Electronic, Hydraulic)

Tools

Generic test equipment

Job description

Location

Devonport, United Kingdom

Overview

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. Together we offer opportunities for committed employees to learn and develop their career with us. Thales UK researches, develops, and supplies technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer flexibility to support your lifestyle and ambitions.

Role

Field Service Engineer
Devonport
Thales are looking to recruit a passionate and driven Field Service Engineer to be responsible for the deployment, setting to work and in service support of Sonar systems deployed on Royal Navy and export customers ships/submarines. The role is based at Devonport, but may require travel across the UK and occasionally overseas to support Royal Navy platforms.

What we offer

• Competitive salary and benefits package, including:
• Performance Related Bonus
• Half day every Friday, usually finishing around 13:00
• Pension Scheme
• 201 hours 28 days annual leave (Plus Bank Holidays)
• Life Cover
• 24/7 Employee Assistance Program and access to mental wellbeing app
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts

What you will deliver

• Be responsible for the Health and Safety of all Thales activities carried out by you and comply with:
• • Risk Assessments
  • COSHH Assessments
  • Safe systems of work
  • Be ultimately accountable for your own day-to-day welfare
• Support to both Royal Navy and Export Platforms in Defect Rectification:
• • Front-line support including fault diagnosis and testing and acceptance trials in harbour and at sea
  • Provide on-call telephone support to customers (at an appropriate level of knowledge)
  • Write site visit reports
• Support to both Royal Navy and Export Platforms Maintenance Periods / Refit:
• • Conduct Pre-Upkeep Maintenance Assessment (PUMA) inspections
  • Conduct scheduled maintenance activities
  • Conduct setting to work / commissioning activities to bring RN platforms out of refit
  • Escalate engineering issues to the Field Services Manager or Service Delivery Manager as required
  • Write post maintenance reports
• Weekly reports to the Service Delivery Manager / Field Services Manager as required covering:
• • Activities undertaken
  • Upcoming activities
  • Successes, challenges, opportunities
  • Identify any support required from the project or department
• Identification of your own personal and professional development
• Compliance with all export control rules and regulations including ITAR
• Ad-hoc duties that are consistent with the nature of this position

Who we are looking for

• Full UK driving licence
• Demonstrable experience in installations and/or support engineering, preferably in a maritime environment
• Able to use a range of IT tools
• Able to use a range of generic test equipment
• Experience in a relevant engineering discipline (Electrical, Electronic and Hydraulic), especially with Complex Systems
• Willing to travel occasionally to meet the Royal Navy (less than 10%)
• Strong fault-finding and problem-solving skills with the ability to communicate at all levels
• Self-motivated and able to work under pressure

Security and eligibility

This role will require SC Clearance. If not currently held, the successful applicant will need to obtain and maintain SC Clearance. Eligibility details and guidance are available on the UK government security sites. Some vacancies may require full Security Clearance and additional evidence may be requested as part of the process.

What we can offer in terms of career

Thales is committed to providing opportunities to be your best. We hire from within as a priority and offer market-leading training, development and mentoring in a diverse, global organisation. We also offer flexible working arrangements where possible.

Equal opportunity

Thales UK is committed to an inclusive and barrier-free recruitment process. Reasonable adjustments are available for neuro-diverse applicants or candidates with a disability or long-term condition. To request an adjustment or for questions about the recruitment process, please contact Resourcing Ops or the Early Careers Team.

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