Field Service Engineer

NMS Recruit Ltd; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking a skilled Field Service Engineer to join their retail division in London. The role includes planning service visits, conducting repairs, and ensuring compliance with health and safety regulations. Benefits include a competitive salary, overtime, paid holidays, health plan, pension scheme, and company vehicle.

Benefits

Competitive base salary

Guaranteed overtime

30 days paid holidays (inc B/H)

Health plan

Company pension scheme

Company vehicle

Fuel card

Mobile phone / tablet

Company credit card

Qualifications

• Experience in servicing and repairing commercial floor-cleaning equipment.
• Ability to manage service visits and adhere to customer SLAs.
• Compliance with health and safety regulations.

Responsibilities

• Plan and coordinate service visits within the retail sector.
• Conduct scheduled Portable Appliance Testing (PAT).
• Record all work undertaken and manage parts ordering.

Skills

Electrical and mechanical fault-finding experience

Field service experience

Full driving licence

Job description

Overview

Field Service Engineer Our client is a dynamic and fast-growing national organisation, renowned for its expertise in the servicing and repair of commercial floor-cleaning equipment. With the recent award of significant contracts within the retail sector, they are now seeking a highly skilled and motivated Field Service Engineer to strengthen their dedicated retail division and support continued business growth.

Responsibilities

• Plan and coordinate service visits within the high street food retail sector, ensuring alignment with customer Service Level Agreements (SLAs).
• Carry out timely follow-up visits to complete repairs once required parts have been supplied.
• Conduct scheduled Portable Appliance Testing (PAT) to maintain compliance with safety regulations.
• Deliver exceptional standards of service, ensuring all machinery repairs are completed to the highest quality.
• Work in full compliance with the company's health, safety, and safe working practices.
• Accurately record all work undertaken and manage parts ordering through the company's internal systems.
• Maintain stock levels and ensure the company vehicle remains clean, well-organised, and presentable at all times.
• Take part in the weekend rota (Saturdays) on a one-in-four basis.

Experience

• Electrical and mechanical fault-finding experience.
• Field service experience
• Full driving licence

Benefits

• Competitive base salary
• Guaranteed overtime
• 30 days paid holidays (inc B/H)
• Health plan
• Company pension scheme
• Company vehicle
• Fuel card
• Mobile phone / tablet
• Company credit card

To apply, please send a copy of your CV and a covering letter to alex . drury @ nmsrecruit . com or, alternatively, submit your application via the link below

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us