Field Service Engineer

Dawsongroup Plc; Ipswich; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading asset rental company in the UK is seeking a Field Service Engineer to maintain and repair a fleet of forklifts. You'll play a crucial role in ensuring customer satisfaction by delivering high-quality service at various sites. The ideal candidate should have strong fault-finding and repair skills, along with excellent communication abilities. A clean driving licence is preferred. Training and career progression opportunities are offered.

Benefits

Fully funded training

Career progression opportunities

Great working environment

Qualifications

• Experience in a similar role – car and van to forklift, agricultural, or construction equipment.
• Strong fault-finding and repair skills – hands-on and practical.
• Excellent communication – clear, professional, and customer-focused.
• Highly organized – able to prioritize and manage workloads efficiently.
• A clean driving licence – highly desirable for this field-based role.

Responsibilities

• Complete routine maintenance, diagnose faults, and carry out repairs.
• Work on Material Handling Equipment ranging from electric to IC engines.
• Ensure all work is completed safely and to a high standard.
• Provide excellent service to our long-standing customer base.
• Keep up to date with the latest industry training.

Skills

Fault-finding skills

Repair skills

Communication skills

Organizational skills

Job description

Overview

As a Field Service Engineer at Dawsongroup, you'll be on the move, servicing and repairing our growing fleet of forklifts at customer sites across the UK. You'll be hands‑on, solving problems, and keeping businesses running smoothly.

Responsibilities

• Complete routine maintenance, diagnose faults, and carry out repairs as necessary.
• Work on a range of Material Handling Equipment ranging from electric to IC engines, brake systems, hydraulics and electrics.
• Ensure all work is completed safely and to a high standard.
• Provide excellent service to our long‑standing customer base.
• Keep up to date with the latest industry training (fully funded).

Qualifications

• Experience in a similar role – car and van to forklift, agricultural, or construction equipment.
• Strong fault‑finding and repair skills – hands‑on and practical.
• Excellent communication – clear, professional, and customer‑focused.
• Highly organised – able to prioritise and manage workloads efficiently.
• A clean driving licence – highly desirable for this field‑based role.

Company

At Dawsongroup, we provide smarter asset rental solutions that keep businesses moving. Our material handling division is built on reliability, innovation, and top‑tier customer service. We believe in investing in our people, providing training, career progression, and a great working environment.

A market leader in smarter asset rental solutions.

A business built on integrity, teamwork, and solving customer challenges.