Field Service Engineer

Prime Appointments; Haverhill; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A growing engineering company in Haverhill is seeking an experienced Field Service Engineer to install, service, and repair specialist equipment across the UK. The role involves diagnosing faults, preventive maintenance, and customer support, offering variety and a hands-on approach. Applicants should have a qualification in Mechanical or Electrical Engineering and strong fault-finding skills. A valid UK driving licence and a willingness to travel are essential for this field-based position which may include occasional weekend work.

Qualifications

• Proven experience in a field service or technical support role.
• Valid UK driving licence and willingness to travel extensively.
• Ability to work independently and manage time effectively.

Responsibilities

• Installing, servicing, and repairing equipment at client sites.
• Diagnosing faults and carrying out preventive maintenance.
• Providing technical support directly to customers.

Skills

Mechanical fault-finding

Electrical fault-finding

Customer service

Communication

Education

Qualification in Mechanical or Electrical Engineering

Job description

We have an exciting opportunity for an experienced Field Service Engineer to join a growing engineering company that supplies, installs, and maintains specialist equipment across the UK. This is a hands‑on, customer‑facing role with a salary circa £40,000 depending on experience.

The Role

You will be responsible for installing, servicing, and repairing equipment at client sites, ensuring it operates safely and efficiently. This will include diagnosing faults, carrying out preventive maintenance, and providing technical support directly to customers. The position offers variety, with travel across multiple locations and the chance to work on both mechanical and electrical systems.

Hours of Work

• Monday – Friday, field‑based with travel to customer sites (40‑hour work week)
• Occasional weekend or after‑hours work may be required
• Home‑based with regular visits to the office for van restocking and related tasks

Applicant Requirements

• Qualification in Mechanical or Electrical Engineering (or relevant work experience)
• Proven experience in a field service or technical support role
• Strong mechanical and electrical fault‑finding skills
• Excellent customer service and communication abilities
• Valid UK driving licence and willingness to travel extensively
• Ability to work independently and manage time effectively

If you are a skilled engineer looking for a field‑based role with variety, autonomy, and a supportive team environment, apply now. For more information on this position, please contact Brendan @ Prime Appointments or visit our website for contact details.