Field Service Engineer

Professional Technical Ltd; Burton upon Trent; On-site; GBP 40,000 - 45,000; Full time

Job summary

A global manufacturer in the UK seeks a Field Service Engineer to join their team. The successful candidate will commission and train customers on advanced machinery, provide repairs, and support production processes. A Mechanical Engineering background is essential, along with a willingness to travel. The position offers a basic salary from £40k to £45k, bonuses and overtime, along with comprehensive training, including travel to Germany.

Benefits

Bonus scheme

Pension scheme

Company vehicle

25 days holiday plus bank holidays

Mobile and iPad provided

Qualifications

• Experienced mobile engineer with a background in Mechanical Engineering.
• Familiar with servicing and maintaining advanced machinery.
• Willingness to travel and spend nights away from home.

Responsibilities

• Commission and train customers on new equipment.
• Provide on-site service and repairs for advanced machinery.
• Coordinate training sessions and manage travel logistics.

Skills

Mechanical Engineering

Electrical competences

Customer service

Mentoring

Travel flexibility

Education

HNC/HND or City & Guilds in Mechanical Engineering

Full apprenticeship

Tools

Specialist tools

Mobile devices

Job description

Overview

A global manufacturer has an exciting new opportunity for a Field Service Engineer to join the team. In the UK they have a smaller division situated near Lichfield where they employ circa 20 personnel. They produce specialist machinery for the pharmaceutical, cosmetic and food industries. They currently have one very established engineer who has worked for the business for over 20 years, and they are now looking forward to appointing an additional engineer to join the business. You will be working alongside an experienced engineer as a buddy system and provided full training, which will involve trips to Germany, all expenses paid as part of your training program. They are looking for an experienced field base engineer, who has flexibility in terms of spending some nights away from home. They offer a very attractive basic salary from £40k to £45k depending on experience, with additional bonuses and overtime.

Responsibilities

• Commission, start up, and train customers on new equipment, including installation checks, testing, and operational training.
• Provide on-site service, troubleshooting, and repairs for advanced machinery in production plants.
• Work with cutting-edge technology and support component manufacturing processes.
• Train customer personnel and mentor junior field technicians on equipment operation and maintenance.
• Coordinate with German HQ for technical support and maintain detailed documentation and progress reports.
• Manage travel logistics, submit expenses, and attend training sessions in Germany.

Requirements

• HNC/HND or City & Guilds in Mechanical Engineering
• Some electrical competences are essential (servo motors, drives etc.)
• Served a full apprenticeship
• Experienced mobile engineer who is experienced in visiting customers on site
• Skilled in service/maintenance and familiar with metric system.
• Willingness to travel and spend time away from home is essential.

Salary and Benefits

• Salary £40k to £45k
• Addition bonus scheme
• Overtime payments
• Pension scheme
• Company vehicle provided
• All expenses paid - company credit card
• 25 days holiday plus bank holidays
• Mobile and iPad provided
• Specialist tools supplied
• Full training program which includes travel to Germany