Field Service Engineer

IEMCA; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global leader in industrial automation is seeking a Field Service Engineer in Birmingham. The successful candidate will install, repair, and maintain machines while ensuring customer satisfaction through excellent service. Candidates should have at least 2 years of experience in technical roles with a strong electrical background, alongside qualifications such as NVQs, ONC, or HNC. The position offers a dynamic working environment and avenues for personal growth and technical training.

Benefits

Dynamic working environment

Personal growth opportunities

Constant technical training

Qualifications

• 2+ years of hands-on experience in technical service or maintenance roles.
• Strong electrical background with expertise in diagnostics and repairs.
• Experience with turning machines and bar feeder applications.

Responsibilities

• Install new machines and configure manufacturing equipment.
• Diagnose and repair machinery breakdowns.
• Conduct regular inspections and scheduled maintenance.

Skills

Electrical expertise

Mechanical skills

Problem-solving

Communication skills

Organisational skills

Education

NVQs in Engineering

ONC

HNC

Job description

Bucci Industries, founded in 1945, is a worldwide group and leader in the industrial automation and robotics and new advanced composite materials sectors.

We operate in the field of automation and industrial robotics under the brand names IEMCA, Giuliani, Sinteco, Vire, ZETA, held by Bucci Automations S.p.A. and in the new advanced composite materials sector with Bucci Composites S.p.A.

For Bucci Industries UK Limited, based in Cheltenham, we are looking for a Field Service Engineer to support our IEMCA brand in the Birmingham area.

ABOUT THE ROLE :

As a Field Service Engineer, you'll be responsible for installing new machines, repairing existing machines, and parallelly using the CRM for the process and reporting. Your responsibilities will also include installing and configuring manufacturing machinery and equipment in customer facilities, performing scheduled maintenance tasks to prevent breakdowns and ensure equipment operates at peak efficiency, diagnosing and repairing machinery breakdowns. You will be in charge of conducting regular inspections to identify wear and tear, potential issues, and safety concerns. You will play a crucial role in providing training to machine operators and maintenance personnel, in reporting progress, addressing concerns, and ensuring great customer satisfaction.

WHO WE ARE LOOKING FOR :

• 2+ years of hands‑on experience in technical service or maintenance roles;
• Strong electrical background, with solid expertise in wiring, schematics, diagnostics, and repairs, complemented by good mechanical skills;
• Proven ability to work on turning machines and bar feeder applications (IEMCA or similar equipment);
• Experience in fault diagnosis, component replacement, and restoration of equipment to full operational efficiency;
• Suitable qualifications include: NVQs in Engineering, ONC or HNC;
• Excellent problem‑solving, organisational and communication skills;
• Great attention to customers.

WHAT WE OFFER :

• A dynamic and motivating working environment
• Personal growth and development opportunities
• Constant technical training